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53
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43
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41
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37
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29
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28
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25
Kane, Thomas J.
24
Van Reenen, John
24
Zhang, Min
24
Rahman, Zillur
23
Knechel, W. Robert
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Raut, Rakesh D.
22
Gaynor, Martin
21
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21
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21
Ishizaka, Alessio
21
Li, Chan
21
Sparks, Beverley
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Das, Jishnu
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Balaji, M. S.
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International journal of hospitality management
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Journal of retailing and consumer services
335
The service industries journal
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Journal of business research : JBR
273
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
235
The journal of services marketing
211
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NBER working paper series
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171
Journal of air transport management
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International journal of contemporary hospitality management
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International journal of services and operations management
149
International journal of quality & reliability management
142
Services marketing quarterly
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Journal of hospitality marketing & management
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The TQM journal : the international review of organizational improvement
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Journal of Services Marketing
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Journal of travel and tourism marketing
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Tourism management : research, policies, practice
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International journal of business information systems : IJBIS
124
International journal of production economics
119
International journal of quality and service sciences
115
Service business
113
Cogent business & management
110
European journal of operational research : EJOR
105
Journal of service research : JSR
104
Health care management review : HCM review
103
SpringerLink / Bücher
97
Total quality management & business excellence
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Journal of service management
95
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
93
Quality management journal : QMJ
92
International journal of logistics systems and management
87
International journal of services, economics and management
86
Economics of education review
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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1
Integrated model for selection of third party service providers by global lead logistics providers
Bhatti, Rajbir
;
Kumar, Pradeep
;
Kumar, Dinesh
- In:
International journal of business performance and …
1
(
2009
)
2/3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10003944735
Saved in:
2
Software as a service quality factors evaluation using analytic hierarchy process
Sucahyo, Yudho Giri
;
Rotinsulu, Yan Yonathan
; …
- In:
International journal of business information systems : …
24
(
2017
)
1
,
pp. 51-68
Persistent link: https://www.econbiz.de/10011719026
Saved in:
3
Service provider's rationalisation for the performance improvement of the organisation : a case study
Gardas, Bhaskar B.
;
Raut, Rakesh D.
;
Jagtap, Annasaheb H.
; …
- In:
International journal of productivity and quality …
26
(
2019
)
1
,
pp. 21-33
Persistent link: https://www.econbiz.de/10012027696
Saved in:
4
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
5
Ensuring prompt cloud service provider based on service level agreement using fuzzy logics and decision support system
Karthikeyan, Periasamy
;
Sathiyamoorthy, E.
- In:
International journal of intelligent enterprise
10
(
2023
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014320214
Saved in:
6
BPEL as integration technology in logistic information systems
Göpfert, Jochen E.
- In:
Logistics and supply chain management : modern trends …
,
(pp. 233-239)
.
2009
Persistent link: https://www.econbiz.de/10003854700
Saved in:
7
Determinants of RFID adoption among Logistics Service Providers in Malaysia : a discriminant analysis
Zailani, Suhaiza
;
Fernando, Yudi
;
Zakaria, Hasnida
- In:
International journal of logistics systems and management
7
(
2010
)
3
,
pp. 345-367
Persistent link: https://www.econbiz.de/10008662864
Saved in:
8
DIANE : a matchmaking-centered framework for automated service discovery, composition, binding, and invocation on the web
Küster, Ulrich
;
König-Ries, Birgitta
;
Klein, Michael
; …
- In:
International journal of electronic commerce : IJEC
12
(
2007/08
)
2
,
pp. 41-68
Persistent link: https://www.econbiz.de/10003698840
Saved in:
9
Data and ontological modelling approach to allowing traceability through freight transportation chain
Bendriss, Sabri
;
Benabdelhafid, Abdellatif
- In:
International journal of collaborative enterprise : IJCEnt
2
(
2011
)
2/3
,
pp. 184-202
Persistent link: https://www.econbiz.de/10009379538
Saved in:
10
Trust factors influencing the adoption of internet-based interorganizational systems
Lai, Ivan K. W.
;
Tong, Viny W. L.
;
Lai, Donny C. F.
- In:
Electronic commerce research and applications
10
(
2011
)
1/6
,
pp. 85-93
Persistent link: https://www.econbiz.de/10009561707
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