Purpose The purpose of this paper is to measure the factors determining the productivity development in the Asia Pacific countries such as Malaysia, Indonesia, Singapore, Philippines, Thailand, China, Japan, Korea, India, Australia and New Zealand. Design/methodology/approach The extensive...

Purpose This study illustrates the intention to implement total quality management (TQM) applications in Oman’s Ministry of Justice (MOJ). The purpose of this paper is to examine the effect of TQM implementation on the MOJ’s work performance (WP). Design/methodology/approach The study...

Purpose – The purpose of this paper is to develop a scale to find the relationship between consumer doubt, skepticism, familiarity, information seeking, value for money and aesthetic design with customers’ purchase intention. Design/methodology/approach – This study focussed on students of...

Over the past few decades, ASEAN countries have achieved varying levels of economic development. In this paper, the nature and extent of productivity changes of ASEAN5 countries, namely, Malaysia, Indonesia, Philippines, Thailand and Singapore, are analysed over the period 1993 to 2006. The...

The nature and extent of productivity change of ten commercial banks in Malaysia is analysed over the period 2000‐2001. Utilising non‐parametric methodology, Data Envelopment Analysis (DEA) and Malmquist total factor productivity index (MPI), individual bank efficiency and productivity...

Purpose: This paper aims to examine the determinant factors that influence the adoption of mobile banking by small and medium enterprises (SMEs) in Palestine. The aim of this paper has supported with the objectives to identify the role of mobile banking practices in enhancing sustainable growth...