The management of all kinds of projects is dogged by bad information. The difficulties of getting good information are such that many project managers abandon all attempts to plan and monitor their projects, while still going through whatever motions their company requires. Looks at the causes...

This paper aims at introducing benchmarking to management practitioners. Emphases have been placed on the classification of benchmarking and the benchmarking process model. The former will help in identifying the sources of best practices as a result of assisting in promoting management...

Purpose – This paper explores the spatial and material context of a creative production project. Taking the music recording project as an empirical setting, it explores the creation of a pop song and reveals the highly situated character of its management and organization. Making a creative...

Purpose – The purpose of this paper is to examine the extent to which user liaison behavior and outcome control influence the process performance of information technology (IT) projects and how the IT experience, behavior observability, and outcome measurability of user liaisons affect...

Purpose – There are not many answers to the question of how the development projects launched to improve business performance in SMEs have succeeded. This study focuses on business development success in SMEs. The main objective is to structure and model the success dimensions that contribute...

Many types of commercial professional services are commonly sold as projects. Therefore this article draws on the project marketing literature to elucidate the international marketing of professional service projects. After an initial literature review, the project marketing milieu concept’s a...

Purpose – The purpose of this paper is to examine the human dimension of project management by establishing the extent to which social networks influence the commitment of project stakeholders. Up to date, project managers still identify inadequate stakeholder commitment to project...

Can we import the high‐performance team theory developed in the private sector into the public sector in order to improve the success rates of information technology (IT) projects? This article proposes that public organizations can create effective workgroups (weaker than the private...

A case study analysis was conducted on a Canadian company, to investigate the impact of selected independent variables on productivity, job satisfaction and organizational citizenship. The study tested the hypothesis that there was a decrease in these variables among employees because of...

Tools that project managers use while managing project teams are insufficient. This probably contributing to the large number of projects that fail to achieve their objectives within the desired time and budget to the full satisfication of the customer. An inovative approach for the...