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Latina/o food industry employees’ work experiences : work barriers, facilitators, motivators, training preferences, and perceptions
Kanagui-Muñoz, Marlen; Garriott, Patton O.; Flores, Lisa Y. - In: Journal of career development 39 (2012/13) 1, pp. 118-139
Persistent link: https://www.econbiz.de/10009491115
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Consequences of empowerment among restaurant servers : helping behaviors and average check size
Kim, Peter Beomcheol; Losekoot, Erwin; Milne, Simon - In: Management decision : MD 51 (2013) 4, pp. 781-794
Purpose: This study seeks to investigate the impact of empowerment on both organizational citizenship behavior (OCB) and average check size per customer for individual restaurant servers in the United States. Design/methodology/approach: This empirical study was designed by using three different...
Persistent link: https://www.econbiz.de/10009755740
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When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tan, Tom Fangyun; Netessine, Serguei - 2012
Persistent link: https://www.econbiz.de/10009622295
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Effects of attitudes vs experience of workplace fun on employee behaviors : focused on Generation Y in the hospitality industry
Choi, Young Gin; Kwon, Junehee; Kim, Wansoo - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 410-427
Persistent link: https://www.econbiz.de/10009730476
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Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
Lee, Yong-ki; Kim, Young; Son, Moon Hyun; Lee, Doo-jin - In: International journal of hospitality management 30 (2011) 4, pp. 942-952
Persistent link: https://www.econbiz.de/10009242075
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When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tan, Tom Fangyun; Netessine, Serguei - In: Management science : journal of the Institute for … 60 (2014) 6, pp. 1574-1593
Persistent link: https://www.econbiz.de/10010381858
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When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tan, Tom Fangyun; Netessine, Serguei - 2013 - Rev. vers. of 58/TOM/ACGRE
Persistent link: https://www.econbiz.de/10009786185
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Role of employee personality traits in job performance in the restaurant food franchise context
Lu Shiwen; Ahn, Jiseon - In: International journal of hospitality management 113 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014325594
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Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants
Shi, Xinping; Ziqi Liao - In: International journal of hospitality management 35 (2013), pp. 112-121
Persistent link: https://www.econbiz.de/10010225835
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Workplace fun for better team performance : focus on frontline hotel employees
Han, Heesup; Kim, Wansoo; Jeong, Chul - In: International journal of contemporary hospitality management 28 (2016) 7, pp. 1391-1416
Persistent link: https://www.econbiz.de/10011596061