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A case study on quality management and digital innovation : relationship and learning aspects

Rönnbäck, Åsa; Eriksson, Henrik - In: International journal of quality and service sciences 4 (2012) 4, pp. 408-422

Persistent link: https://www.econbiz.de/10010076597

A case study on quality management and digital innovation

Rönnbäck, Åsa; Eriksson, Henrik - In: International Journal of Quality and Service Sciences 4 (2012) 4, pp. 408-422

Purpose – The purpose of this paper is to explore the maturity of quality management and digital innovation in an organisation. Furthermore, the purpose is to analyse the relationship between and learning opportunities of the two concepts based on that maturity. Design/methodology/approach –...

Persistent link: https://www.econbiz.de/10014802507

Quality in the public procurement process

Rönnbäck, Åsa - In: The TQM journal : the international review of … 24 (2012) 5, pp. 447-460

Persistent link: https://www.econbiz.de/10009620511

Outcome of quality management practices : differences among public and private, manufacturing and service, SME and large organisations

Eriksson, Henrik - In: International journal of quality & reliability management 33 (2016) 9, pp. 1394-1405

Persistent link: https://www.econbiz.de/10011607166

Quality management systems and value creation

Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254

Persistent link: https://www.econbiz.de/10003917481

The paradigm shift to Business Excellence 2.0

Enquist, Bo; Johnson, Mikael; Rönnbäck, Åsa - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 321-333

Persistent link: https://www.econbiz.de/10011400707

Using interventions to change the quality profile of an organisation

Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45

Persistent link: https://www.econbiz.de/10009754727

Quality culture deployment : using behaviours to explain, diagnose and improve a quality culture

Cronemyr, Peter; Bäckström, Ingela; Rönnbäck, Åsa - In: International journal of quality and service sciences 9 (2017) 3/4, pp. 498-518

Persistent link: https://www.econbiz.de/10011772221

A review of empirical investigations comparing quality initiatives in manufacturing and service organizations

Rönnbäck, Åsa; Witell, Lars - In: Managing service quality : MSQ ; an international journal 18 (2008) 6, pp. 577-593

Persistent link: https://www.econbiz.de/10008147813

Value creation in outsourced service provision in public transportation

Rönnbäck, Åsa; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 21 (2009) 5, pp. 517-529

Persistent link: https://www.econbiz.de/10008316282