Purpose – The purpose of this paper is to explore the quality factors influencing customer satisfaction in the electronic commerce (e-commerce) context using a triadic view of customer-e-retailer-third-party logistics provider, and to investigate the impacts of service quality on customer...

Purpose Fresh product loss rates in supply chain operations are particularly high due to the nature of perishable products. The purpose of this paper is to maximize profit through the contract between retailer and supplier. The optimized prices for the retailer and the supplier, taking the...

Purpose – The purpose of this paper is to introduce an effective methodology of obtaining Perot-optimal solutions when combining system dynamics (SD) and multi-objective optimization (MOO) for supply chain problems. Design/methodology/approach – This paper proposes a new approach that...

Purpose – The purpose of this paper is to identify global trends in the third-party logistics (3PL) industry, and with that to find out where the opportunities and challenges lie, what the critical success factors are, and how companies can position themselves well in China. As there is...

Purpose As the supply chain is a highly integrated infrastructure in modern business, the risks in supply chain are also becoming highly contagious among the target company. This motivates researchers to continuously add new features to the datasets for the credit risk prediction (CRP). However,...

Purpose This paper aims to find optimal emission reduction investment strategies for the manufacturer and examine the effects of carbon cap-and-trade policy and uncertain low-carbon preferences on emission reduction investment strategies. Design/methodology/approach This paper studied a supply...

Purpose As the quality of the environment decreases, enterprises and consumers' awareness of environmental protection is constantly improving. More and more enterprises begin to increase their investment in carbon emission reduction and attract environmentally friendly consumers to buy...

Purpose – The Internet of Things (IoT) is one of the efficient ways to solve the problems on information sharing in the supply chain of agricultural products. The paper aims to discuss this issue. Design/methodology/approach – In this paper, a scheme of information sharing in the supply...

Purpose Digital transformation (DT) in the semiconductor industry goes beyond traditional business operations and supply chain management (OSCM) to the digital world. Despite significant developments in recent years, blockchain implementations for OSCM remain relatively underdeveloped in the...

Purpose This paper explores the most recent contributions to interpreting customer-driven supply chains (CDSCs) under the IMP lens, focusing on the main characteristics that emerged from a review of the relevant literature. The purpose of this paper is to offer a holistic interpretative...