"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher

This book provides an excellent overview of current research and development activities, while covering an extensive range of topics including ontological modeling, enterprise systems, querying and knowledge discovery, and a wide range of applications. Each chapter contains a thorough study of...

"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher.

"[This book] is a pivotal reference source for the latest academic research on embedding and associating semantics with multimedia information to improve data retrieval techniques. Highlighting a range of pertinent topics such as automation, knowledge discovery, and social networking, this book...