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Rethinking balanced scorecard (BSC) measures : formative versus reflective measurement models
Park, Sungbum; Lee, Heeseok; Chae, Seong Wook - In: The international journal of productivity and … 66 (2017) 1, pp. 92-110
Persistent link: https://www.econbiz.de/10011647507
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Drivers of supply chain transparency and its effects on performance measures in the automotive industry : case of a developing country
Ahmed, Waqar; Omar, Mohammad - In: International journal of services and operations management 33 (2019) 2, pp. 159-186
Persistent link: https://www.econbiz.de/10012106456
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An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung; Park, Byeonghwa - In: International journal of services and operations management 24 (2016) 2, pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
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The mediating role of supply chain collaboration on the relationship between technology, trust and operational performance : an empirical investigation
Salam, Mohammad Asif - In: Benchmarking : an international journal ; BIJ 24 (2017) 2, pp. 298-317
Persistent link: https://www.econbiz.de/10011626150
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The impact of lean healthcare practice on healthcare performance : the mediating role of supply chain innovation in Malaysian healthcare industry
Nurul Fadly Habidin; Nurul Aifaa Shazali; Naimah Ali; … - In: International journal of critical accounting : IJCA 8 (2016) 1, pp. 79-93
Persistent link: https://www.econbiz.de/10011576709
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Relationship among parameters of standards of performance (SOP) in electricity industry
Panda, U. K.; Prasad, Garapaty Balarama Krishna; Labs, Reddy - In: The Asian economic review : journal of the Indian … 58 (2016) 2, pp. 113-136
Persistent link: https://www.econbiz.de/10011578357
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Bridging and buffering : strategies for mitigating supply risk and improving supply chain performance
Mishra, Deepa; Sharma, R. R. K.; Kumar, Sameer; Dubey, … - In: International journal of production economics 180 (2016), pp. 183-197
Persistent link: https://www.econbiz.de/10011583248
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Information and communication technology impact on supply chain integration, flexibility, and performance
Talamantes-Padilla, Carlos A.; García-Alcaraz, Jorge Luis - In: Organizational productivity and performance …, (pp. 213-234). 2017
Persistent link: https://www.econbiz.de/10011568357
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Developing a scale for measuring service quality in the public sector
Asif, Muhammad; Awan, Muhammad; Haque, Shahbaz Ul - In: International journal of services and operations management 24 (2016) 3, pp. 418-432
Persistent link: https://www.econbiz.de/10011636001
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The impact of sustainable manufacturing practices on sustainability performance : empirical evidence from Malaysia
Abdul-Rashid, Salwa Hanim; Novita Sakundarini; Raja … - In: International journal of operations & production … 37 (2017) 2, pp. 182-204
Persistent link: https://www.econbiz.de/10011661430