Improving patient safety culture (PSC) is a significant priority for OECD countries as they work to improve healthcare quality and safety—a goal that has increased in importance as countries have faced new safety concerns connected to the COVID-19 pandemic. Findings from benchmarking work in...

This study sought to investigate strategies to enhance service delivery in public hospitals. a case of Banket hospital. This will help to explore the strategies that enhance service delivery in public hospitals, establish factors that influence service delivery in public hospitals, evaluate...