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Identifying and prioritising critical success factors for CRM implementation : a case study

Keramati, Abbas; Samadi, Homa; Nazari-Shirkouhi, Salman; … - In: International journal of electronic customer … 6 (2012) 3/4, pp. 235-256

Persistent link: https://www.econbiz.de/10010184746

Managing risk in information technology outsourcing : an approach for analysing and prioritising using fuzzy analytical network process

Keramati, Abbas; Samadi, Homa; Nazari-Shirkouhi, Salman - In: International journal of business information systems : … 12 (2013) 2, pp. 210-242

Persistent link: https://www.econbiz.de/10009721985

Managing risk in information technology outsourcing : an approach for analysing and prioritising using fuzzy analytical network process

Keramati, Abbas; Samadi, Homa; Nazari-Shirkouhi, Salman - In: International journal of business information systems : … 12 (2013) 2, pp. 210-242

Persistent link: https://www.econbiz.de/10010096455

Identifying and Analyzing Risks and Responses for Risk Management in Information Technology Outsourcing Projects Under Fuzzy Environment

Samadi, Homa; Nazari-Shirkouhi, Salman; Keramati, Abbas - In: International Journal of Information Technology & … 13 (2014) 06, pp. 1283-1323

Due to ever-increasing trend in outsourcing information technology projects in today's competitive world, the risk management in information technology outsourcing (ITO) projects is a challenging issue. Hence, this paper reviews and extracts present corresponding risks by literature review to...

Persistent link: https://www.econbiz.de/10011094644

Learning organisations, strategic deployment and change management strategy for enhancing successful implementation of BPR projects

Rrezaie, Kamran; Ostadi, Bakhtiar; Samadi, Homa; … - In: International journal of business innovation and research 7 (2013) 1, pp. 61-83

Persistent link: https://www.econbiz.de/10009743417

Learning organisations, strategic deployment and change management strategy for enhancing successful implementation of BPR projects

Rrezaie, Kamran; Ostadi, Bakhtiar; Samadi, Homa; … - In: International journal of business innovation and research 7 (2013) 1, pp. 61-83

Persistent link: https://www.econbiz.de/10010146480

A hierarchical structure to evaluate risk of customer relationship management (CRM) projects

Keramati, Abbas; Nazari-Shirkouhi, Salman; Moshki, H.; … - In: International journal of electronic customer … 4 (2010) 2, pp. 97-124

Persistent link: https://www.econbiz.de/10003974001

A hierarchical structure to evaluate risk of customer relationship management (CRM) projects

Keramati, Abbas; Nazari-Shirkouhi, Salman; Moshki, H.; … - In: International journal of electronic customer … 4 (2010) 2, pp. 97-124

Persistent link: https://www.econbiz.de/10009887561

Quality management systems and expert system approach for designing and implementing a mechanised self-assessment system

Rezaie, Kamran; Nazari-Shirkouhi, Salman; Miri-Nargesi, Sina - In: International journal of productivity and quality … 8 (2011) 2, pp. 205-224

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An integrated quality and resilience engineering framework in healthcare with Z-number data envelopment analysis

Tavana, Madjid; Nazari-Shirkouhi, Salman; Kholghabad, … - In: Health care management science : a new journal serving … 24 (2021) 4, pp. 768-785

Persistent link: https://www.econbiz.de/10012700472