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Persistent link: https://www.econbiz.de/10009576344

Analysis of e-service of electricity utility provider : an Indian perspective

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Evaluation of service quality of electricity sector by ANN method and sector wise analysis by linear discriminate analysis (LDA)

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Service satisfaction in E_electricity service in Odisha ( a state of India) by structural equation modeling

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Interpretive structural modeling for E-electricity utility service

Satapathy, Suchismita; Patel, S. K.; Biswas, A.; … - In: Service business 6 (2012) 3, pp. 349-367

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A methodology to measure the service quality of online shopping of electronic goods in India

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Service quality evaluation in electricity utility industry : an empirical study in India

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A customer oriented systematic framework to extract business strategy in Indian electricity services

Satapathy, Suchismita; Mishra, Pravudatta - In: Journal of industrial engineering international 9 (2013), pp. 1-18

Competition in the electric service industry is highlighting the importance of a number of issues affecting the nature and quality of customer service. The quality of service(s) provided to electricity customers may be enhanced by competition, if doing so offers service suppliers a competitive...

Persistent link: https://www.econbiz.de/10010225059

Evaluation of service quality of electricity sector by ANN method and sector wise analysis by linear discriminate analysis (LDA)

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Interpretive structural modeling for E-electricity utility service

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