Compassion is an interpersonal process involving the noticing, feeling, sensemaking, and acting that alleviates the suffering of another person. This process has recently received substantial attention by organizational researchers and practitioners alike. This article reviews what researchers...

In this article we develop a theory to explain how individual compassion becomes socially organized and how the organizing process gains collective competence in its ability to alleviate suffering. The theory is built from an in-depth case study of one organization's response to members who lost...