Ha, Jungbok; Karande, Kiran; Singhapakdi, Anusorn - In: International Marketing Review 21 (2004) 4/5, pp. 447-461
A model is presented that explains how importers' perceptions of five aspects of their relationship with an exporter (trust, dependence, cooperation, satisfaction, and commitment) are related at any point in time. The structure‐conduct‐outcomes and relationship marketing literature in...