The occurrence of missed appointments from online outpatient bookings significantly hinders the operational efficiency of outpatient services. This study aimed to investigate various factors influencing patients' missed appointments from online outpatient bookings. Drawing on attribution theory,...

This paper examines online stock price effects of cross-listings American Depositary Receipts (ADRs) in Taiwanese companies. Specifically, decision tree and rule base systems were used to analyse the stock price variances of ADRs in the USA and those in Taiwan market to see if the ADR listed in...

This paper examines online stock price effects of cross-listings American Depositary Receipts (ADRs) in Taiwanese companies. Specifically, decision tree and rule base systems were used to analyse the stock price variances of ADRs in the USA and those in Taiwan market to see if the ADR listed in...

A smart city applies information and communication technologies (ICTs) to planning, designing, building, and operating city infrastructures in order to improve life quality and economy. It covers many aspects in a city such as utility, public transportation, education, healthcare, entertainment,...

This exploratory study examines the success of electronic banking systems implementation in a developing nation environment. We use the DeLone and McLean (D&M) Information System (IS) success model as a theoretical framework to examine the success of IS implementations in one national bank and...

Purpose – Considering the lack of understanding of the mobile applications (mobile apps) market and low usage rates among Malaysians, Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) was adapted to investigate the determinants of consumer behavioural intention (BI) to use mobile...

Purpose – Attracted by tremendous market opportunities of mobile business, many web services providers have started to expand their web services from traditional PC-based environment into the mobile-based environment. However, success in the web services cannot guarantee the success in the...