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Online revenue enhancement : a study of website design impact on customer trust
Duh, Fu-yann; Hu, Linda; Shang, Jennifer; Chow, Tai-hwa - In: International journal of revenue management : IJRM 1 (2007) 3, pp. 293-313
Persistent link: https://www.econbiz.de/10003818577
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Online revenue enhancement: a study of website design impact on customer trust
Duh, Fu-Yann; Hu, Linda; Shang, Jen S.; Chow, Tai-Hwa - In: International Journal of Revenue Management 1 (2007) 3, pp. 293-313
This research examines the website design factors that influence the trust in online bookstores. The success of an online store to a great extent depends upon the credibility of its website. The survey results show that security, interaction, and navigation functionality are design constructs...
Persistent link: https://www.econbiz.de/10008539550
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Online revenue enhancement: a study of website design impact on customer trust
Duh, Fu-Yann; Hu, Linda; Shang, Jen S.; Chow, Tai-Hwa - In: International Journal of Revenue Management 1 (2007) 3, pp. 293-313
This research examines the website design factors that influence the trust in online bookstores. The success of an online store to a great extent depends upon the credibility of its website. The survey results show that security, interaction, and navigation functionality are design constructs...
Persistent link: https://www.econbiz.de/10005751549
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Manufacturing planning and control technology versus operational performance: an empirical study of MRP and JIT in China
Chen, Zhixiang; Shang, Jennifer S. - In: International journal of manufacturing technology and … 13 (2008) 1, pp. 4-29
Persistent link: https://www.econbiz.de/10003632935
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Modelling financial series distributions : a versatile data fitting approach
Shang, Jennifer; Tadikamalla, Pandu R. - In: International journal of theoretical and applied finance 7 (2004) 3, pp. 231-251
Persistent link: https://www.econbiz.de/10002111053
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A decision support framework for internal audit prioritization in a rental car company : a combined use between DEA and AHP
Sueyoshi, Toshiyuki; Shang, Jennifer; Chiang, Wen-chyuan - In: European journal of operational research : EJOR 199 (2009) 1, pp. 219-231
Persistent link: https://www.econbiz.de/10003864846
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Distribution network redesign for marketing competitiveness
Shang, Jennifer; Yildirim, Tuba Pinar; Tadikamalla, Pandu; … - In: Journal of marketing 73 (2009) 2, pp. 146-163
Persistent link: https://www.econbiz.de/10003820614
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Core business concentration vs. corporate diversification in the US electric utility industry : synergy and deregulation effects
Sueyoshi, Toshiyuki; Goto, Mika; Shang, Jennifer - In: Energy policy 37 (2009) 11, pp. 4583-4594
Persistent link: https://www.econbiz.de/10003916813
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Maximizing customer satisfaction through an online recommendation system : a novel associative classification model
Jiang, Yuanchun; Shang, Jennifer; Liu, Yezheng - In: Decision support systems : DSS ; the international journal 48 (2009/10) 3, pp. 470-479
Persistent link: https://www.econbiz.de/10003952462
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Offshore outsourcing decision making : a policy-maker’s perspective
Tjader, Youxu Cai; Shang, Jennifer; Vargas, Luis G. - In: European journal of operational research : EJOR 207 (2010) 1, pp. 434-444
Persistent link: https://www.econbiz.de/10003997278