Enyinda, Chris I.; Ogbuehi, Alphonso O.; Mbah, Chris H. - In: International Journal of Pharmaceutical and Healthcare … 12 (2018) 2, pp. 198-230
Purpose: The purpose of this paper is to identify key social medial channels which pharmaceutical firms need to consider when desiring to understand consumer behavior, build, maintain and proactively manage relationships. Also, it proposes the application of analytic hierarchy process (AHP)...