This paper shows the results obtained on the basis of research in the Macedonian companies whether they are committed to training and development of its еmployees; is the top management willing to improve the knowledge and skills and to transfer that knowledge onto the employees which is the...

The decision for development of the quality providing system could go in line with the company’s expansion and with the concept of the total quality management (TQM). The most diligent-untouchable assets within the companies are referring to the relation with the customers/consumers,...