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Analysis of hospital technical efficiency in China : effect of health insurance reform

Hu, Hsin-hui; Qi, Qinghui; Yang, Chih-Hai - In: China economic review : an international journal 23 (2012) 4, pp. 865-877

Persistent link: https://www.econbiz.de/10009672592

Analysis of hospital technical efficiency in China: Effect of health insurance reform

Hu, Hsin-Hui; Qi, Qinghui; Yang, Chih-Hai - In: China Economic Review 23 (2012) 4, pp. 865-877

This paper investigates the regional hospital efficiency in China during the 2002–2008 period, especially for how the health insurance reform of New Rural Cooperative Medical System (NRCMS) impacts on efficiency. Adopting the non-parametric technique of data envelopment analysis (DEA) to...

Persistent link: https://www.econbiz.de/10010875357

Relationships and impacts of service quality, perceived value, customer satisfaction, and image : an empirical study

Hu, Hsin-hui; Kandampully, Jay; Juwaheer, Thanika Devi - In: The service industries journal 29 (2009) 1/2, pp. 111-125

Persistent link: https://www.econbiz.de/10003849576

The effect of relational benefits on perceived value in relation to customer loyalty : an empirical study in the Australian coffee outlets industry

Chen, Po-tsang; Hu, Hsin-hui - In: International journal of hospitality management 29 (2010) 3, pp. 405-412

Persistent link: https://www.econbiz.de/10003983139

How determinant attributes of service quality influence customer-perceived value : an empirical investigation of the Australian coffee outlet industry

Chen, Po-tsang; Hu, Hsin-hui - In: International journal of contemporary hospitality management 22 (2010) 4, pp. 535-551

Persistent link: https://www.econbiz.de/10008651306

The mediating role of relational benefit between service quality and customer loyalty in airline industry

Chen, Po-tsang; Hu, Hsin-hui - In: Total quality management & business excellence : an … 24 (2013) 9, pp. 1084-1095

Persistent link: https://www.econbiz.de/10009793751

Factors affecting employee willingness to report customer feedback

Hu, Hsin-Hui; Parsa, H. G.; Chen, Chi-Ting; Hu, Hsin-Yi - In: The service industries journal 36 (2016) 1/2, pp. 21-36

Persistent link: https://www.econbiz.de/10011564496

Television as a travel purchasing medium : transporting rich information and its impact

Hu, Hsin-hui; Chen, Po-tsang; King, Brian - In: Journal of vacation marketing : an international journal 20 (2014) 4, pp. 295-307

Persistent link: https://www.econbiz.de/10010421450

Effectiveness of price discount levels and formats in service industries

Hu, Hsin-hui; Parsa, H. G.; Khan, Maryam - In: Global cases on hospitality industry, (pp. 17-36). 2008

Persistent link: https://www.econbiz.de/10003761882

Restaurant preventive behaviors and the role of media during a pandemic

Sung, Yung-Kun; Hu, Hsin-Hui; King, Brian - In: International journal of hospitality management 95 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012547979

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