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Cultural influences on service quality and customer satisfaction: evidence from Greek insurance
Tsoukatos, Evangelos; Rand, Graham K. - In: Managing service quality : MSQ ; an international journal 17 (2007) 4, pp. 467
Persistent link: https://www.econbiz.de/10007750115
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 42 (2012) 2, pp. 217-226
Persistent link: https://www.econbiz.de/10009966550
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 42 (2012) 3, pp. 320-326
Persistent link: https://www.econbiz.de/10009985720
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 43 (2013) 3, pp. 288-296
Persistent link: https://www.econbiz.de/10010132902
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Saul Gass, Operations Research Pioneer [1926–2013]
Rand, Graham K. - In: European journal of operational research : EJOR 230 (2013) 2, pp. 447-448
Persistent link: https://www.econbiz.de/10010134120
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 43 (2013) 4, pp. 388-395
Persistent link: https://www.econbiz.de/10010161252
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 42 (2012) 5, pp. 507-512
Persistent link: https://www.econbiz.de/10010028490
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 42 (2012) 1, pp. 85-92
Persistent link: https://www.econbiz.de/10009836945
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 41 (2011) 5, pp. 506-515
Persistent link: https://www.econbiz.de/10009794731
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Book Reviews
Rand, Graham K. - In: Interfaces : the INFORMS journal on the practice of … 41 (2011) 2, pp. 209-211
Persistent link: https://www.econbiz.de/10008992953