Fearon, Colm; Yang, Jian; McLaughlin, Heather; … - In: International Journal of Quality & Reliability Management 30 (2013) 4, pp. 446-460
Purpose – The purpose of this paper is to discuss and reflect upon some of the major (quality) issues concerning supply chain management (SCM) for Chinese companies. Design/methodology/approach – The authors draw upon the literature, especially the theoretical perspectives of service...