Dennett, Adam; Cameron, Derek; Bamford, Colin; Jenkins, … - In: Employee Relations 36 (2014) 5, pp. 480-495
Purpose – The purpose of this paper is to investigate, through metaphor analysis, the complex nature of the work undertaken by waiters and pursers on-board cruise ships. This is an under-researched field and empirical research has produced some interesting perceptions that these groups of...