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The need to belong : how to reduce workplace ostracism
Kwan, Ho Kwong; Li, Miaomiao; Wu, Xiangfan; Xu, Xiaofeng - In: The service industries journal 42 (2022) 9/10, pp. 716-737
Persistent link: https://www.econbiz.de/10013362140
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CEO self-monitoring and corporate entrepreneurship : a moderated mediation model of the CEO-TMT interface
Chen, Jianhong; Simsek, Zeki; Liao, Yi; Kwan, Ho Kwong - In: Journal of management 48 (2022) 8, pp. 2197-2222
Persistent link: https://www.econbiz.de/10013396189
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The impact of exploitative leadership on hospitality employees' proactive customer service performance : a self-determination perspective
Sun, Zhuanzhuan; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10013546015
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The black sheep in hospitality organizations : how and when coworker service sabotage hinders employee service creativity
Lyu, Yijing; Zhu, Hong; Huang, Emily Guohua; Chen, Yuanyi - In: International journal of contemporary hospitality management 36 (2024) 1, pp. 312-328
Persistent link: https://www.econbiz.de/10014483427
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The influence of leader’s creativity on employees’ and team creativity : role of identification with leader
Wen, Liqun; Zhou, Mingjian; Lu, Qiang - In: Nankai business review international 8 (2017) 1, pp. 22-38
Persistent link: https://www.econbiz.de/10011703259
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Exploring relationship between authority leadership and organizational citizenship behavior in China : the role of collectivism
Ning, Hongyu; Zhou, Mingjian; Lu, Qiang; Wen, Liqun - In: Chinese management studies : CMS 6 (2012) 2, pp. 232-245
Persistent link: https://www.econbiz.de/10009574447
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Blaming leaders for team relationship conflict? : the roles of leader-member exchange differentiation and ethical leadership
Zhou, Mingjian; Shi, Shuisheng - In: Nankai business review international 5 (2014) 2, pp. 134-146
Persistent link: https://www.econbiz.de/10010388865
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The impact of customer sexual harassment on customer-oriented OCB : a social exchange perspective
Zhu, Hong; Ye, Yijiao; Zhou, Mingjian; Li, Yaoqi - In: International journal of contemporary hospitality management 35 (2023) 12, pp. 4555-4573
Persistent link: https://www.econbiz.de/10014430138
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Taken for granted : when servant leadership may be negatively related to OCB via psychological entitlement
Si, Wei; Shi, Shuisheng; Zhou, Mingjian; Cai, Zijun - In: Journal of business research : JBR 166 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014375009
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Do employee citizenship behaviors lead to customer citizenship behaviors? : the roles of dual identification and service climate
Chan, Kimmy Wa; Gong, Taeshik; Zhang, Ruixue; Zhou, Mingjian - In: Journal of service research : JSR 20 (2017) 3, pp. 259-274
Persistent link: https://www.econbiz.de/10011736761