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Tourism service quality and tourism product availability on the loyalty of international tourists

Rahmiati, Filda; Norfaridatul Akmaliah Othman; Mohammed … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 12, pp. 959-968

Persistent link: https://www.econbiz.de/10012672192

Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case

Zhang, Juyan; Adhikari, Dharma; Fahmy, Shahira; Kang, Seok - In: Journal of vacation marketing 26 (2020) 4, pp. 473-488

Persistent link: https://www.econbiz.de/10012265245

Evaluation of perceived service quality provided by tourism establishments in Egypt

Attallah, Nashwa F. - In: Tourism and hospitality research : the surrey quarterly … 15 (2015) 3, pp. 149-160

Persistent link: https://www.econbiz.de/10011407121

Service quality of ski group package tours : a modified importance-performance analysis

Liu, Shih-Hao; Tsai, Chin-Hsiang - In: International journal of services and operations … 46 (2023) 1, pp. 35-59

Persistent link: https://www.econbiz.de/10014364451

Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach

Adil, Mohd; Nasir, Mohd; Kumar, Mukesh - In: International journal of productivity and quality … 34 (2021) 4, pp. 561-580

Persistent link: https://www.econbiz.de/10013093171

Antecedents of Muslim tourist loyalty : rhe role of Islamic religiosity and tourist value co-creation

Abror, Abror; Patrisia, Dina; Engriani, Yunita; Wardi, Yunia - In: Cogent business & management 10 (2023) 2, pp. 1-21

This research investigates the antecedents of tourist loyalty in the Muslim-friendly tourism context. It examines the link between Islamic tourism destination attributes, service quality, customer engagement, value co-creation, and loyalty. It also highlights the moderating roles of Islamic...

Persistent link: https://www.econbiz.de/10014503242

COVID-19 Impact on Tourism Performance in Africa

Chihwai, Peter (ed.) - 2024

COVID-19 Impact and Recovery on Tourism in Africa: An Introduction and Background -- The Impact of COVID-19 on University Students Studying Hospitality Management in South Africa -- Exploring the Impact of COVID-19 on Tourism in East African Countries -- The Impact of COVID-19 on Quarantine...

Persistent link: https://www.econbiz.de/10014527964

When we practice to deceive : service worker manipulation and (mis)behavior on cruise ships

Pressey, Andrew D.; Harris, Lloyd C. - In: Journal of travel research : a quarterly publication of … 63 (2024) 2, pp. 447-465

Persistent link: https://www.econbiz.de/10014582248

E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece

Skordoulis, Michalis; Alasonas, Panteleimon; … - In: International journal of productivity and quality … 22 (2017) 1, pp. 82-100

Persistent link: https://www.econbiz.de/10011855873

Service quality in local government and its effect on citizen satisfaction : the case of the Division of Transportation and Communications of the Regional Unit of Kavala in the reg...

Karagianni, Thomai; Theriou, Georgios - In: International journal of business and economic sciences … 11 (2018) 2, pp. 7-16

and Communications Division of the Regional Unit of Kavala, Greece. The main purpose of the study is accomplished through … Transportation and Communications Division of the Regional Unit of Kavala, Greece for personal affairs. The final sample consisted of … and Communications of the Regional Unit of Kavala, Greece. In the revised conceptual framework, the dimensions of SERVQUAL …

Persistent link: https://www.econbiz.de/10011943392