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Kundenorientierung im persönli...
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49
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48
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44
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37
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Thaichon, Park
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33
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33
Smith, Alan D.
33
Eggert, Andreas
32
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Evanschitzky, Heiner
31
Grewal, Dhruv
31
Kleinaltenkamp, Michael
31
Mittal, Vikas
31
Prentice, Catherine
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National Bureau of Economic Research
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IGI Global
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Books on Demand GmbH <Norderstedt>
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Haufe-Lexware GmbH & Co. KG
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Verlag Dr. Kovač
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Wiley-VCH
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National Industrial Conference Board
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Edward Elgar Publishing
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
3
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
3
European Foundation for the Improvement of Living and Working Conditions
3
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3
Faculdade de Economia, Universidade Nova de Lisboa
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595
Industrial marketing management : the international journal for industrial and high-tech firms
489
SpringerLink / Bücher
312
International journal of hospitality management
299
The journal of services marketing
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224
Journal of the Academy of Marketing Science
198
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150
The journal of personal selling & sales management : JPSSM
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Journal of Business & Industrial Marketing
127
International journal of contemporary hospitality management
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Journal of retailing
119
Journal of travel and tourism marketing
119
Journal of service research : JSR
118
Journal of hospitality marketing & management
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European Journal of Marketing
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Asia Pacific journal of marketing and logistics
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Psychology & marketing
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Marketing intelligence & planning
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The journal of product & brand management
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Tourism management : research, policies, practice
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European journal of marketing : EJM
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Gabler Edition Wissenschaft
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Journal of service management
107
The journal of brand management : an international journal
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Cogent business & management
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Services marketing quarterly
96
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
87
The international journal of bank marketing : IJBM
86
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
Journal of marketing management : MM
85
Service business
84
Springer eBook Collection / Business and Economics
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European journal of operational research : EJOR
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
756
RePEc
225
EconStor
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BASE
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OLC EcoSci
27
USB Cologne (business full texts)
9
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1
Customer centric
selling
Bosworth, Michael T.
;
Holland, John R.
;
Visgatis, Frank
-
2010
-
2nd ed., fully rev. and expanded
Persistent link: https://www.econbiz.de/10003860761
Saved in:
2
Serviceorientierung und partnerschaftliches Handeln im B2B-Vertrieb
Kittinger, Alexander
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008667202
Saved in:
3
Praxishandbuch
Verkauf
& Vertrieb
Toscha, Frank
(
contributor
)
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003929536
Saved in:
4
From a good sales call to a great sales call : close more by doing what you do best
Schroder, Richard M.
-
2011
Persistent link: https://www.econbiz.de/10008738256
Saved in:
5
Conversations that win the complex sale : using power messaging to create more opportunities, differentiate your solutions, and close more deals
Peterson, Erik R.
;
Riesterer, Timothy
-
2011
-
1st ed
Persistent link: https://www.econbiz.de/10008989676
Saved in:
6
Storytelling during retail sales encounters
Gilliam, David A.
;
Zablah, Alex R.
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 488-494
Persistent link: https://www.econbiz.de/10009768987
Saved in:
7
Pre-sale information
Hoffmann, Florian
;
Inderst, Roman
- In:
Journal of economic theory
146
(
2011
)
6
,
pp. 2333-2355
Persistent link: https://www.econbiz.de/10009412876
Saved in:
8
Vertriebspolitik
Lubritz, Stefan
- In:
Marketing im Nebenfach
,
(pp. 129-142)
.
2013
Persistent link: https://www.econbiz.de/10010363669
Saved in:
9
Shopping under the influence : nonverbal appearance-based communicator cues affect consumer judgments
Bashir, Nadia Y.
;
Rule, Nicholas O.
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 539-548
Persistent link: https://www.econbiz.de/10010382583
Saved in:
10
Zum Geleit : dem Kundenverhalten angepasste Verkaufswege
Guß, Dirk
- In:
Marktplätze im Umbruch : digitale Strategien für …
,
(pp. 37-41)
.
2015
Persistent link: https://www.econbiz.de/10011441018
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