Information Systems Technology (IST) has a recognised role in creating and sustaining competitive advantage. The link is developed between logistics and the use of IST to improve competitive performance by outlining a model of the logistics function that stimulates thinking about logistics...

Purpose The purpose of this paper is to examine how companies can achieve business excellence in a highly volatile, uncertain, complex and ambiguous (VUCA) environment. Within the literature about business excellence, there is a lack of understanding of the impact of today’s high VUCA on...

This panel discusses the impact of Green IT on information systems and how information systems can meet environmental challenges and ensure sustainability. We wish to highlight the role of green business processes, and specifically the contributions that the management of these processes can...

In this paper an empirical investigation is reported of the attitudes of purchasing managers to the degree of wrongness of a range of ethically problematical Issues and what the corresponding punishment should be for these actions. The study found a significant difference between what purchasing...

The web is increasingly relied upon as a reflection of reality, which raises a number of key issues not yet fully recognized or articulated, warranting further study. This new digital reality and the unprecedented capabilities it embodies in terms of searchability, aggregatability, temporal...

Online advertising spending continues to grow. It rose 35% from 2005 to 2006 to reach $16.9 billion. This trend is expected to persist with a projected 2011 figure of $36.5 billion. Despite this trend consumers have shown increasing annoyance with online advertising, resorting to specialized...