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New-technology startups seeking pilot customers : crafting a pair of value propositions
Wouters, Marc; Anderson, James C.; Kirchberger, Markus - In: California management review 60 (2018) 4, pp. 101-124
Persistent link: https://www.econbiz.de/10011913360
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Der digitale Change
Bär, Christian; Weiß, Markus; Seyd, Sandra - 2018
Persistent link: https://www.econbiz.de/10011913532
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Messen - auch im digitalen Zeitalter real?!
Fleck, Roland - 2018
Persistent link: https://www.econbiz.de/10011913542
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Digitale Verwaltung - in Deutschland (noch) kaum ein Thema
Müller, Lena-Sophie - 2018
Persistent link: https://www.econbiz.de/10011913594
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A core of e-commerce customer experience based on conversational data using network text methodology
Alamsyah, Andry; Laksmiani, Nurlisa; Rahimi, Lies Anisa - In: International journal of business 23 (2018) 3, pp. 284-292
Persistent link: https://www.econbiz.de/10011913660
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Management commitment and customer service recovery performance : a study of customer service in a broadband operation and maintenance service company in Indonesia
Iriadi, Dadang Rusmana; Susanty, Ade Irma - In: International journal of business 23 (2018) 3, pp. 293-300
Persistent link: https://www.econbiz.de/10011913667
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Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi; Parahoo, Sanjai K. - In: International journal of financial services management … 9 (2018) 2, pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
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Coworkers' relationship quality and interpersonal emotions in team-member dyads in China : the moderating role of cooperative team goals
Lam, Catherine K.; Huang, Xu; Walter, Frank; Chan, … - In: Management and organization review : MOR ; the official … 12 (2016) 4, pp. 687-716
Persistent link: https://www.econbiz.de/10011914253
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Are strategic customers bad for a supply chain?
Lin, Yen-Ting; Parlaktürk, Ali K.; Swaminathan, … - In: Manufacturing & service operations management : M & SOM 20 (2018) 3, pp. 481-497
Persistent link: https://www.econbiz.de/10011914424