In recent years, the European telecommunications market has witnessed major developments, with rapid expansion in access to telecommunications networks and a surge in the number of available services and applications. While many factors have contributed to the transformation of the...

In this position paper we suggest that a user will most often choose the solution (device) that will fulfill her (information) needs with the least effort. We call this “lazy user behavior”. We suggest that the principle components responsible for solution selection are the user need and the...

Purpose – The purpose of this paper is to analyse key drivers of teenagers' attitude toward mobile advertising and its effects on teenagers' mobile advertising acceptance. Design/methodology/approach – A proposed model of affective (irritation and entertainment) and cognitive (perceived...

Purpose – This study aims to identify user categories of mobile travel services and analyze the differences between the categories based on individual characteristics, the individuals' perceived barriers to use internet-/mobile services during a trip and the individuals' preferred channel...

Purpose – The purpose of this paper is to explore the switching behavior of mobile service customers in the USA with a focus on service quality, innovation and lock-in strategies as deterrents of switching. Design/methodology/approach – A thorough literature review coupled with two focus...

Home caregivers provide multidimensional support to family and friends who are aged, disabled, and unable to care for self. Often experiencing the negative effects of caregiver stress, they face potential physical and emotional strain, changes in health requiring emergency treatment, and...

E-learning has received significant research attention over years in order to ensure reliability, availability and cost-effectiveness through Information and Communication Technologies (ICTs). The evolvement of mobile computing devices especially smartphones brings prospects in overcoming the...

This paper establishes users' requirements and develops architectural design for mobile training platform between Micro Finance Institutions (MFIs) and Micro Businesses (MBs). Users' requirements and architectural design for mobile training platform will set a base for the development of...