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Kundenzufriedenheit mit fernge...
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Customer satisfaction
15,277
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11,972
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7,892
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7,721
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customer satisfaction
1,268
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1,192
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1,101
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1,044
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1,002
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Siciliani, Luigi
91
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80
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79
Han, Heesup
79
Homburg, Christian
62
Mattila, Anna S.
47
Kaiser, Ulrich
46
Propper, Carol
46
Vogel, Alexander
46
Kessler, Daniel P.
43
Vogt, William B.
43
Görg, Holger
41
Schreyögg, Jonas
41
Straume, Odd Rune
39
Dranove, David
38
Mittal, Vikas
37
Svensson, Göran
37
Town, Robert J.
37
Zapp, Winfried
37
Aksoy, Lerzan
36
Eiff, Wilfried von
36
Gowrisankaran, Gautam
36
Gruber, Jonathan
36
Milcent, Carine
36
Demeulemeester, Erik
34
Fleßa, Steffen
34
Wagner, Joachim
34
Gustafsson, Anders
32
Helmig, Bernd
32
Prybutok, Victor R.
32
Bruhn, Manfred
31
Chandra, Amitabh
31
David, Guy
30
Gravelle, Hugh
30
Wong, IpKin Anthony
30
Cutler, David M.
29
Huckman, Robert S.
29
Ringle, Christian M.
29
Street, Andrew
29
Söderlund, Magnus
29
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National Bureau of Economic Research
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Springer Fachmedien Wiesbaden
89
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
33
W. Kohlhammer GmbH
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Verlag Dr. Kovač
25
IGI Global
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Economics Research, World Bank Group
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MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
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Deutschland / Statistisches Bundesamt
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OECD
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Springer-Verlag GmbH
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Books on Demand GmbH <Norderstedt>
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Rheinisch-Westfälisches Institut für Wirtschaftsforschung
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RWTH Aachen
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Nomos Verlagsgesellschaft
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eSocialSciences
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De Gruyter Oldenbourg
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7
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7
Shaker Verlag
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Association of University Programs in Health Administration
6
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
6
Faculteit Economie en Bedrijfskunde, Universiteit Gent
6
Mathematica Policy Research
6
Mediengruppe Oberfranken - Fachverlage GmbH & Co. KG
6
RWI - Leibniz-Institut für Wirtschaftsforschung
6
Robert Bosch Stiftung
6
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International journal of hospitality management
521
Journal of retailing and consumer services
426
Journal of business research : JBR
357
NBER working paper series
252
Health care management review : HCM review
242
SpringerLink / Bücher
239
The service industries journal
231
International journal of contemporary hospitality management
216
Working paper / National Bureau of Economic Research, Inc.
212
NBER Working Paper
207
Health care management science
203
Tourism management : research, policies, practice
202
The journal of services marketing
201
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
194
Journal of Services Marketing
184
Journal of health economics
180
Journal of hospitality marketing & management
180
Journal of health organization and management
177
Journal of travel and tourism marketing
175
Health economics
138
European journal of operational research : EJOR
130
Industrial marketing management : the international journal for industrial and high-tech firms
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
122
Cogent business & management
115
Service business
115
The TQM journal : the international review of organizational improvement
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Services marketing quarterly
109
European Journal of Marketing
108
International Journal of Bank Marketing
106
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
104
The European journal of health economics : HEPAC ; health economics in prevention and care
97
Tourism management perspectives : TMP
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
International journal of productivity and quality management : IJPQM
94
Journal of service research : JSR
94
International journal of services and operations management
90
Journal of service management
89
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
86
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ECONIS (ZBW)
30,126
Other ZBW resources
1,525
USB Cologne (EcoSocSci)
1,040
RePEc
795
EconStor
408
BASE
100
USB Cologne (business full texts)
58
OLC EcoSci
19
ArchiDok
3
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1
A protocol for the implementation of new technology in a highly complex
hospital
environment : the operating room
Sewberath Misser, Navin
;
Jaspers, Joris
;
Zaane, Bas van
; …
- In:
International journal of networking and virtual …
22
(
2020
)
2
,
pp. 199-217
Persistent link: https://www.econbiz.de/10012178126
Saved in:
2
Increasing complexity of medical technology in helicopter emergency medical services and consequences for patient safety
Abrahamsen, Håkon Bjorheim
;
Asche, Frank
;
Abrahamsen, …
- In:
International journal of technology, policy and …
18
(
2018
)
3
,
pp. 234-246
Persistent link: https://www.econbiz.de/10011975020
Saved in:
3
Managed equipment services as a conceptual business opportunity model for the GCC with focus on UAE : an institutional and economic analysis
Kloep, Michael J.
-
2012
Persistent link: https://www.econbiz.de/10009661546
Saved in:
4
Driving health technologies towards performance : a contextualisation within the
hospital
setting
Gabutti, Irene
- In:
International journal of technology, policy and …
21
(
2021
)
4
,
pp. 363-380
Persistent link: https://www.econbiz.de/10012800983
Saved in:
5
Hospitals' adoption of medical device registers : evidence from the German Arthroplasty register
Sternkopf, Jan
;
Schultz, Carsten
- In:
Health care management review : HCM review
45
(
2020
)
1
,
pp. 3-11
Persistent link: https://www.econbiz.de/10012157693
Saved in:
6
Spillover effects and other determinants of medical device uptake in the presence of a medical guideline : an analysis of drug-eluting stents in Germany and Italy
Möllenkamp, Meilin
;
Pongiglione, Benedetta
;
Rabbe, Stefan
- In:
Health economics
31
(
2022
),
pp. 157-178
Persistent link: https://www.econbiz.de/10013433349
Saved in:
7
Technology in hospitals : medical advances and their diffusion
Russell, Louise B.
-
1979
Persistent link: https://www.econbiz.de/10000079983
Saved in:
8
Der Einfluss von persönlichen Netzwerken auf die Adoption von Innovationen
Kuhlmann, Jan
-
2008
Persistent link: https://www.econbiz.de/10003725674
Saved in:
9
Continuous technology implementation and sustainability of sociotechnical change : a case study of advanced intravenous infusion pump technology implementation in a
hospital
Carayon, Pascale
;
Wetterneck, Tosha B.
;
Schoofs Hundt, Ann
- In:
Corporate sustainability as a challenge for …
,
(pp. 139-151)
.
2008
Persistent link: https://www.econbiz.de/10003731829
Saved in:
10
Beschaffungsmanagement : vom Preisvergleich zum Risk Assessment
Eiff, Wilfried von
- In:
Risikomanagement : Kosten-/Nutzen-basierte …
,
(pp. 417-440)
.
2007
Persistent link: https://www.econbiz.de/10003644474
Saved in:
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