//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenzufriedenheit mit fernge...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Krankenhaus
13,293
Hospital
12,057
Service quality
7,982
Dienstleistungsqualität
7,811
Consumer behaviour
5,915
Relationship marketing
5,806
Beziehungsmarketing
5,776
Konsumentenverhalten
5,761
Unternehmensdienstleistung
3,709
Business services
3,633
Deutschland
3,525
Health care
3,104
Germany
3,096
Gesundheitsversorgung
3,080
Gesundheitswesen
2,322
Health care system
2,180
USA
2,079
United States
2,001
Theorie
1,611
Theory
1,590
Qualitätsmanagement
1,566
Quality management
1,469
Patients
1,409
Patienten
1,406
Dienstleistungssektor
1,352
Service industry
1,310
customer satisfaction
1,295
Arbeitszufriedenheit
1,217
Job satisfaction
1,211
Innovation
1,125
Satisfaction
1,122
Customer service
1,111
Kundenservice
1,054
Online-Handel
1,036
Online retailing
1,033
Electronic Commerce
911
Urlaubsverhalten
892
Holiday behaviour
891
more ...
less ...
Online availability
All
Undetermined
11,621
Free
6,806
Type of publication
All
Article
23,520
Book / Working Paper
10,655
Journal
148
Other
18
Type of publication (narrower categories)
All
Article in journal
18,246
Aufsatz in Zeitschrift
18,246
Aufsatz im Buch
2,904
Book section
2,904
Graue Literatur
2,482
Non-commercial literature
2,482
Working Paper
1,994
Arbeitspapier
1,786
Hochschulschrift
1,391
research-article
1,174
Thesis
1,012
Collection of articles of several authors
534
Sammelwerk
534
Case study
492
Fallstudie
492
Aufsatzsammlung
354
Dissertation u.a. Prüfungsschriften
268
Conference paper
185
Konferenzbeitrag
185
Konferenzschrift
169
Article
141
Amtsdruckschrift
133
Government document
133
Bibliografie enthalten
125
Bibliography included
125
Lehrbuch
96
Statistik
93
Conference proceedings
86
case-report
76
conceptual-paper
76
Ratgeber
68
Guidebook
62
Textbook
62
Collection of articles written by one author
60
Sammlung
60
review-article
59
Statistics
58
Advisory report
51
Gutachten
51
Forschungsbericht
47
more ...
less ...
Language
All
English
27,387
German
5,637
Undetermined
1,010
French
164
Italian
41
Spanish
31
Dutch
24
Polish
16
Portuguese
16
Danish
12
Swedish
12
Norwegian
7
Finnish
6
Lithuanian
4
Russian
4
Czech
3
Bulgarian
2
Hungarian
2
Indonesian
2
Romanian
2
Slovak
2
Slovenian
2
Afrikaans
1
Croatian
1
Japanese
1
Malay (macrolanguage)
1
Sinhalese
1
Albanian
1
Serbian
1
Tamil
1
Turkish
1
Chinese
1
more ...
less ...
Author
All
Siciliani, Luigi
91
Augurzky, Boris
80
Gaynor, Martin
79
Han, Heesup
79
Homburg, Christian
62
Mattila, Anna S.
47
Kaiser, Ulrich
46
Propper, Carol
46
Vogel, Alexander
46
Kessler, Daniel P.
43
Vogt, William B.
43
Görg, Holger
41
Schreyögg, Jonas
41
Straume, Odd Rune
39
Dranove, David
38
Svensson, Göran
38
Mittal, Vikas
37
Town, Robert J.
37
Zapp, Winfried
37
Aksoy, Lerzan
36
Eiff, Wilfried von
36
Gowrisankaran, Gautam
36
Gruber, Jonathan
36
Milcent, Carine
36
Demeulemeester, Erik
34
Fleßa, Steffen
34
Wagner, Joachim
34
Gustafsson, Anders
32
Helmig, Bernd
32
Prybutok, Victor R.
32
Bruhn, Manfred
31
Chandra, Amitabh
31
Wong, IpKin Anthony
31
David, Guy
30
Gravelle, Hugh
30
Cutler, David M.
29
Huckman, Robert S.
29
Ringle, Christian M.
29
Street, Andrew
29
Söderlund, Magnus
29
more ...
less ...
Institution
All
National Bureau of Economic Research
255
Springer Fachmedien Wiesbaden
89
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
33
W. Kohlhammer GmbH
30
Verlag Dr. Kovač
25
IGI Global
24
Economics Research, World Bank Group
22
International Monetary Fund (IMF)
20
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
20
Deutschland / Statistisches Bundesamt
15
OECD
13
Springer-Verlag GmbH
12
Books on Demand GmbH <Norderstedt>
11
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
11
RWTH Aachen
10
International Monetary Fund
9
Nomos Verlagsgesellschaft
9
eSocialSciences
9
De Gruyter Oldenbourg
8
Deutschland
8
Deutschland <Bundesrepublik> / Statistisches Bundesamt
8
Fachvereinigung der Verwaltungsleiter Deutscher Krankenanstalten
8
Weltgesundheitsorganisation
8
World Trade Organization
8
Deutsches Krankenhausinstitut
7
Deutschland / Bundeswehr / Universität München / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbes. Öffentliche Verwaltungen und Öffentliche Unternehmen
7
Ekonomiska forskningsinstitutet <Stockholm>
7
Europäische Kommission
7
HAL
7
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
7
Information Resources Management Association
7
Shaker Verlag
7
Association of University Programs in Health Administration
6
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
6
Faculteit Economie en Bedrijfskunde, Universiteit Gent
6
Mathematica Policy Research
6
Mediengruppe Oberfranken - Fachverlage GmbH & Co. KG
6
RWI - Leibniz-Institut für Wirtschaftsforschung
6
Robert Bosch Stiftung
6
more ...
less ...
Published in...
All
International journal of hospitality management
531
Journal of retailing and consumer services
426
Journal of business research : JBR
357
NBER working paper series
254
Health care management review : HCM review
243
SpringerLink / Bücher
239
The service industries journal
231
International journal of contemporary hospitality management
216
Working paper / National Bureau of Economic Research, Inc.
212
NBER Working Paper
207
Tourism management : research, policies, practice
205
Health care management science
203
The journal of services marketing
201
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
194
Journal of Services Marketing
184
Journal of health economics
180
Journal of hospitality marketing & management
180
Journal of health organization and management
177
Journal of travel and tourism marketing
174
Health economics
138
European journal of operational research : EJOR
131
Industrial marketing management : the international journal for industrial and high-tech firms
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
123
Cogent business & management
115
Service business
115
The TQM journal : the international review of organizational improvement
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Services marketing quarterly
109
European Journal of Marketing
108
International Journal of Bank Marketing
106
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
106
International journal of productivity and quality management : IJPQM
99
The European journal of health economics : HEPAC ; health economics in prevention and care
97
Tourism management perspectives : TMP
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Journal of service research : JSR
94
International journal of services and operations management
90
Journal of service management
89
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
86
more ...
less ...
Source
All
ECONIS (ZBW)
30,391
Other ZBW resources
1,525
USB Cologne (EcoSocSci)
1,040
RePEc
795
EconStor
410
BASE
100
USB Cologne (business full texts)
58
OLC EcoSci
19
ArchiDok
3
more ...
less ...
Showing
11
-
20
of
34,341
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
11
Data collection automation and total quality management : case studies in the health-service industry
Smith, Alan D.
;
Offodile, O. Felix
- In:
Health marketing quarterly
25
(
2007/08
)
3
,
pp. 217-240
Persistent link: https://www.econbiz.de/10003764352
Saved in:
12
Price transparency for medical devices
Pauly, Mark V.
;
Burns, Lawton R.
- In:
Health affairs : at the intersection of health, health …
27
(
2008
)
6
,
pp. 1544-1553
Persistent link: https://www.econbiz.de/10003787077
Saved in:
13
Qualitäts- und Kostenbetrachtungen bei der Investitionsentscheidung für einen Ultraschalldissektor im
Krankenhaus
Schaffmeyer, Clemens
;
Zehle, Gregor
- In:
Qualitätsmanagement im Gesundheitswesen und …
,
(pp. 30-42)
.
2008
Persistent link: https://www.econbiz.de/10003781220
Saved in:
14
Szenariobasierte Entwicklung von Systemen für Training und Planung in der Chirurgie
Cordes, Jeanette
;
Dornheim, Jana
;
Preim, Bernhard
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 5-12
Persistent link: https://www.econbiz.de/10003834841
Saved in:
15
Berührungslose Gestik-Interaktion im Operationssaal
Chojecki, Paul
;
Leiner, Ulrich
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 13-18
Persistent link: https://www.econbiz.de/10003834849
Saved in:
16
Touchscreen ohne Touch - berührungslose 3D Gesten-Interaktion für den Operationssaal
Penne, Jochen
;
Soutschek, Stefan
;
Stürmer, Michael
; …
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 19-23
Persistent link: https://www.econbiz.de/10003834862
Saved in:
17
Bewertung sicherheitskritischer Systeme im Operationssaal
Janß, Armin
;
Lauer, Wolfgang
;
Radermacher, Klaus
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 32-37
Persistent link: https://www.econbiz.de/10003834896
Saved in:
18
Analyse seltener Fehler bei der Mensch-Maschine-Interaktion im Operationssaal
Geißler, Norman
;
Wedekind, Marco
;
Strauß, Gero
;
Korb, …
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 38-44
Persistent link: https://www.econbiz.de/10003834910
Saved in:
19
Usability Engineering für medizinische Unterstützungssysteme im Bereich Smart-Applications
Kindsmüller, Martin Christof
;
Schulz, Hannes
;
Haar, Maral
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 45-51
Persistent link: https://www.econbiz.de/10003834915
Saved in:
20
Vergleich von Methoden für die Gestaltung Mobiler Endgeräte
Kirisci, Pierre T.
;
Thoben, Klaus-Dieter
- In:
i-com : journal of interactive media
8
(
2009
)
1
,
pp. 52-59
Persistent link: https://www.econbiz.de/10003834920
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->