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Kundenzufriedenheit mit fernge...
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Customer satisfaction
15,559
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13,976
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13,465
Hospital
12,229
Service quality
8,068
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7,897
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5,986
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5,840
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1,477
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1,445
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1,365
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1,323
customer satisfaction
1,299
Arbeitszufriedenheit
1,237
Job satisfaction
1,231
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1,139
Innovation
1,129
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1,122
Kundenservice
1,065
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1,046
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1,043
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915
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Siciliani, Luigi
92
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81
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79
Han, Heesup
79
Homburg, Christian
62
Mattila, Anna S.
47
Kaiser, Ulrich
46
Propper, Carol
46
Vogel, Alexander
46
Kessler, Daniel P.
43
Vogt, William B.
43
Görg, Holger
41
Schreyögg, Jonas
41
Straume, Odd Rune
39
Dranove, David
38
Svensson, Göran
38
Mittal, Vikas
37
Town, Robert J.
37
Zapp, Winfried
37
Aksoy, Lerzan
36
Eiff, Wilfried von
36
Gowrisankaran, Gautam
36
Gruber, Jonathan
36
Milcent, Carine
36
Demeulemeester, Erik
34
Fleßa, Steffen
34
Wagner, Joachim
34
Gustafsson, Anders
33
Wong, IpKin Anthony
33
Helmig, Bernd
32
Prybutok, Victor R.
32
Bruhn, Manfred
31
Chandra, Amitabh
31
David, Guy
30
Gravelle, Hugh
30
Cutler, David M.
29
Huckman, Robert S.
29
Ringle, Christian M.
29
Street, Andrew
29
Söderlund, Magnus
29
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National Bureau of Economic Research
255
Springer Fachmedien Wiesbaden
89
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
33
W. Kohlhammer GmbH
30
Verlag Dr. Kovač
25
IGI Global
24
Economics Research, World Bank Group
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International Monetary Fund (IMF)
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MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
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OECD
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Deutschland / Statistisches Bundesamt
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Springer-Verlag GmbH
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Books on Demand GmbH <Norderstedt>
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Rheinisch-Westfälisches Institut für Wirtschaftsforschung
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RWTH Aachen
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eSocialSciences
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7
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7
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HAL
7
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7
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7
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7
Shaker Verlag
7
Association of University Programs in Health Administration
6
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
6
Faculteit Economie en Bedrijfskunde, Universiteit Gent
6
Mathematica Policy Research
6
Mediengruppe Oberfranken - Fachverlage GmbH & Co. KG
6
Robert Bosch Stiftung
6
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International journal of hospitality management
568
Journal of retailing and consumer services
429
Journal of business research : JBR
357
NBER working paper series
254
Health care management review : HCM review
249
SpringerLink / Bücher
239
The service industries journal
231
International journal of contemporary hospitality management
217
Tourism management : research, policies, practice
212
Working paper / National Bureau of Economic Research, Inc.
212
NBER Working Paper
207
Health care management science
203
The journal of services marketing
201
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
194
Journal of Services Marketing
184
Journal of hospitality marketing & management
181
Journal of health economics
180
Journal of health organization and management
176
Journal of travel and tourism marketing
174
Health economics
138
European journal of operational research : EJOR
135
Industrial marketing management : the international journal for industrial and high-tech firms
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
123
Cogent business & management
115
Service business
115
The TQM journal : the international review of organizational improvement
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Services marketing quarterly
109
European Journal of Marketing
108
International Journal of Bank Marketing
106
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
106
International journal of productivity and quality management : IJPQM
99
The European journal of health economics : HEPAC ; health economics in prevention and care
97
Tourism management perspectives : TMP
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Journal of service research : JSR
94
Journal of service management
91
International journal of services and operations management
90
Discussion paper series / IZA
87
Journal of air transport management
87
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ECONIS (ZBW)
30,676
Other ZBW resources
1,525
USB Cologne (EcoSocSci)
1,040
RePEc
795
EconStor
410
BASE
100
USB Cologne (business full texts)
58
OLC EcoSci
19
ArchiDok
3
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21
Managed care competition and the adoption of
hospital
technology : the case of cardiac catheterization
Bokhari, Farasat A. S.
- In:
International journal of industrial organization
27
(
2009
)
2
,
pp. 223-237
Persistent link: https://www.econbiz.de/10003836342
Saved in:
22
Unterstützung multikriterieller Konfigurationsentscheidungen am Beispiel des
Krankenhaus
-Einkaufs
Ziegenbein, Ralf
-
2009
Persistent link: https://www.econbiz.de/10003838764
Saved in:
23
Focusing accident analysis on error handling activities : three case studies in the NHS
Chozos, Nick
- In:
Risk management : a journal of risk, crisis and disaster
11
(
2009
)
3/4
,
pp. 159-178
Persistent link: https://www.econbiz.de/10003895536
Saved in:
24
Investment decisions in
hospital
technology when physicians are devoted workers
Levaggi, Rosella
;
Moretto, Michele
;
Rebba, Vincenzo
- In:
Economics of innovation and new technology
18
(
2009
)
5/6
,
pp. 487-512
Persistent link: https://www.econbiz.de/10003897676
Saved in:
25
Interne Revision der Instandhaltung technischer Systeme im
Krankenhaus
Jess, Gunter
;
Böhme, Hagen
;
Hobusch, Carola
;
Leistner, …
- In:
Zeitschrift Interne Revision : ZIR ; Fachzeitschrift …
45
(
2010
)
2
,
pp. 70-85
Persistent link: https://www.econbiz.de/10003956949
Saved in:
26
Determinanten der Ausstattung deutscher Krankenhäuser mit medizin-technischen Großgeräten : eine ökonometrische Analyse
Dilling, Julian
-
2010
Persistent link: https://www.econbiz.de/10008823318
Saved in:
27
Ausstattung einer Zentralen Notaufnahme : Mindestanforderungen an medizinische Ausstattung und IT-Infrastruktur
Hüfner, Andreas
;
Dodt, Christoph
- In:
Management der Notaufnahme : Patientenorientierung und …
,
(pp. 250-274)
.
2011
Persistent link: https://www.econbiz.de/10008825431
Saved in:
28
Finanzierung, Vergütung und integrierte Versorgung im medizinisch-technischen Leistungsgeschehen : [Gesundheitsausgaben]
Henke, Klaus-Dirk
;
Reimers, Lutz
-
2006
Persistent link: https://www.econbiz.de/10003583124
Saved in:
29
Medizintechnik
goes SOA
Mauro, Christian
;
Leimeister, Jan Marco
;
Krcmar, Helmut
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
3
(
2011
)
2
,
pp. 24-29
Persistent link: https://www.econbiz.de/10008988093
Saved in:
30
Der Einfluss von persönlichen Netzwerken auf die Adoption von Innovationen
Kuhlmann, Jan
-
2008
Persistent link: https://www.econbiz.de/10009010433
Saved in:
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