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A five-senses perspective to q...
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Customer satisfaction
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Baccarani, Claudio
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Rossato, Chiara
14
Cassia, Fabio
12
Castellani, Paola
12
Martin, Jacques
8
Ugolini, Marta Maria
8
Vigolo, Vania
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Bonfanti, Angelo
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Mascherpa, Vittorio
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Gill, Liz
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Giaretta, Elena
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Maria Ugolini, Marta
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Antunes, Glória
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Baratta, Rossella
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Cavallo, Daniela
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Claudio Baccarani and Dr Jacques Martin, Professor
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Accademia di Agricoltura, Scienze e Lettere <Verona>
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1
Excellence in Services International Conference <24., 2021, Salerno>
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The TQM Journal
27
The TQM journal : the international review of organizational improvement
9
Il risparmio : review ; rivista trimestrale dell'ACRI - Associazione di Fondazioni e di Casse di Risparmio
2
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2
Collana di studi / Universita degli Studi di Verona, Istituto di Studi Industriali Bancari e del Terziario "G. Panati"
1
Corporate Communications: An International Journal
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Corporate communications : an international journal
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Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
1
International journal of managerial and financial accounting
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Journal of Communication Management
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Journal of Fashion Marketing and Management: An International Journal
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Predicting trends and building strategies for consumer engagement in retail environments
1
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The TQM Journal: Volume 27, Issue 2
1
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Total quality management & business excellence
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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L' industria delle piastrelle di ceramica : dalla rapida crescita alla maturità settoriale ; [atti del Convegno "La "Crisi" dell'Industria Ceramica ed i Riflessi sul Piano Socio-Ec...
Baccarani, Claudio
(
contributor
);
Bursi, Tiziano
(
contributor
)
-
1988
Persistent link: https://www.econbiz.de/10000882733
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2
Scritti in ricordo di Carlo Fabrizi (1907 - 1975)
Fabrizi, Carlo
-
1995
Persistent link: https://www.econbiz.de/10000958636
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3
Zen and well-being at the workplace
Baccarani, Claudio
;
Mascherpa, Vittorio
;
Minozzo, Marco
- In:
The TQM journal : the international review of …
25
(
2013
)
6
,
pp. 606-624
Persistent link: https://www.econbiz.de/10010195047
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4
Selected papers from the 16th Toulon-Verona Excellence in Services Conference : [... Ljubljana, Slovenia, on 29 - 30 August 2013 ... six papers]
Baccarani, Claudio
(
contributor
)
-
Toulon-Verona Excellence in Services Conference <16, …
-
2014
Persistent link: https://www.econbiz.de/10010341247
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5
Lo sviluppo di Verona, del Veneto e del Nord Est : un modello esportabile all'intero paese? ; atti del Convegno organizzato dalla Fondazione Manlio Resta con l'Accademia di agricol...
Bernagozzi, Gianandrea
(
contributor
); …
-
2012
Persistent link: https://www.econbiz.de/10009674056
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6
Saggi sulla qualità nell'economia d'impresa
Baccarani, Claudio
(
contributor
)
-
1995
Persistent link: https://www.econbiz.de/10000979436
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7
Business theatre in management studies : a structured literature review and future research directions
Baccarani, Claudio
;
Bonfanti, Angelo
- In:
International journal of managerial and financial accounting
8
(
2016
)
3/4
,
pp. 334-360
Persistent link: https://www.econbiz.de/10011688024
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Servicescape navigation : a customer typology based on the wayfinding ability of Italian hospital visitors
Bonfanti, Angelo
;
Vigolo, Vania
;
Douglas, Jackie
; …
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The TQM journal : the international review of …
29
(
2017
)
4
,
pp. 546-563
Persistent link: https://www.econbiz.de/10011762869
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9
Evaluating the outcomes of service ecosystems : the interplay between ecosystem well-being and customer well-being
Baccarani, Claudio
;
Cassia, Fabio
- In:
The TQM journal : the international review of …
29
(
2017
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011804576
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The wellbeing enterprise for sustainability : theory, tenets, testing
Martin, Jacques
;
Ta Huy Hung
;
Baccarani, Claudio
; …
- In:
Embracing Sustainability Management Through Excellence …
,
(pp. 3-34)
.
2024
Persistent link: https://www.econbiz.de/10014584532
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