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This work analyzes the relationships between perceived value, satisfaction and future intentions among users of a public sport service who experience a price increase in the service they receive. A self-administered survey provides data from two samples (before and after the service price...
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Purpose: The purpose of this paper is to analyze the role of brand-related variables as congruence and brand trust on the traditional model formed by perceived quality, perceived value (PV) and satisfaction, in order to compare predictive models for the variables of PV, satisfaction and future...
Persistent link: https://www.econbiz.de/10012184392
There is a great interest from the academic and professional fields to know the performance of sports enterprises from the point of view of the user and the sport spectators. This study analyzes relationships between service quality, perceived value, satisfaction, future intentions, and emotions...
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Coworking and its merits and benefits have been under heavy scholarly investigation. Also in practice, the phenomenon with its characteristics and manifestations becomes increasingly relevant on many levels and for many different types of people and organizations. But why is that so, and how are...
Persistent link: https://www.econbiz.de/10013266811