Bellou, Victoria; Stylos, Nikolaos; Rahimi, Roya - In: International Journal of Contemporary Hospitality Management 30 (2018) 10, pp. 3135-3155
Purpose: Despite the fact that hotels rely heavily upon frontline employees, extant evidence on what makes a hotel attractive in the eyes of job applicants is scarce. Thus, this paper aims to incorporate the Big Five personality traits model to identify what potential hotel job applicants are...