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The impact of service-oriented organizational design factors on firm performance : the moderating role of service-oriented corporate culture

Yan, Kaining; Li, Gang; Cheng, T. C. E. - In: International journal of production economics 228 (2020), pp. 1-13

Persistent link: https://www.econbiz.de/10012303934

Omni-channel retailing : do offline retailers benefit from online reviews?

Li, Yiming; Li, Gang; Tayi, Giri Kumar; Cheng, T. C. E. - In: International journal of production economics 218 (2019), pp. 43-61

Persistent link: https://www.econbiz.de/10012132795

Overcoming the service paradox by leveraging organizational design and cultural factors : a combined configuration and contingency approach

Yan, Kaining; Cheng, T. C. E.; Li, Gang; Wei, Zelong - In: IEEE transactions on engineering management : EM 68 (2021) 2, pp. 498-512

Persistent link: https://www.econbiz.de/10012542804

Can servitization enhance customer loyalty? : the roles of organizational IT, social media, and service-oriented corporate culture

Li, Gang; Yan, Kaining; Wei, Zelong; Cheng, T. C. E. - In: IEEE transactions on engineering management : EM 70 (2023) 1, pp. 40-54

Persistent link: https://www.econbiz.de/10014231343

Offline supplementary service strategies for the online marketplace : third-party service or marketplace service?

Zheng, Zhijun; Li, Gang; Cheng, T. C. E.; Wu, Feng - In: Transportation research / E : an international journal 164 (2022), pp. 1-18

Persistent link: https://www.econbiz.de/10013366781

Friend or foe? : examining local service sharing between offline stores and e-tailers

Lei, Bozhuang; Li, Gang; Cheng, T. C. E. - In: Omega : the international journal of management science 123 (2024), pp. 1-15

Persistent link: https://www.econbiz.de/10014533376

Make-or-buy service capacity decision in a supply chain providing after-sales service

Li, Gang; Huang, Feng Feng; Cheng, T.C.E.; Zheng, Quan; … - In: European Journal of Operational Research 239 (2014) 2, pp. 377-388

We consider a supply chain comprising a manufacturer and a retailer. The manufacturer supplies a product to the retailer, while the retailer sells the product bundled with after-sales service to consumers in a fully competitive market. The sales volume is affected by the retailer’s...

Persistent link: https://www.econbiz.de/10011097788

The evolutionary complexity of complex adaptive supply networks : a simulation and case study

Li, Gang; Yang, Hongjiao; Sun, Linyan; Ji, Ping; Feng, Lei - In: International journal of production economics 124 (2010) 2, pp. 310-330

Persistent link: https://www.econbiz.de/10003958925

Developing green purchasing relationships for the manufacturing industry : an evolutionary game theory perspective

Ji, Ping; Ma, Xin; Li, Gang - In: International journal of production economics 166 (2015), pp. 155-162

Persistent link: https://www.econbiz.de/10011334034

Innovative quick response programs in logistics and supply chain management

Cheng, T. C. Edwin (contributor); Cheng, T. C. E. (ed.) - 2010

Persistent link: https://www.econbiz.de/10003866211