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Making a science of service systems practical : seeking usefulness and understandability while avoiding unnecessary assumptions and restrictions
Alter, Steven - In: The science of service systems, (pp. 61-72). 2011
Persistent link: https://www.econbiz.de/10009127321
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Embedding the new discipline of service science
Ng, Irene; Maull, Roger; Smith, Laura - In: The science of service systems, (pp. 13-35). 2011
Persistent link: https://www.econbiz.de/10009127325
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3D printing services : classification, supply chain implications and research agenda
Rogers, Helen; Baricz, Norbert; Pawar, Kulwant - In: International journal of physical distribution & … 46 (2016) 10, pp. 886-907
Persistent link: https://www.econbiz.de/10011623823
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Customer relationship management theory and research in the new millennium : directions for future research
Debnath, Rajarshi; Datta, Biplab; Mukhopadhyay, Susmita - In: Journal of relationship marketing : innovations & … 15 (2016) 4, pp. 299-325
Persistent link: https://www.econbiz.de/10011633650
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Service modularity and architecture : an overview and research agenda
Brax, Saara A.; Bask, Anu; Hsuan Mikkola, Juliana; … - In: International journal of operations & production … 37 (2017) 6, pp. 686-702
Persistent link: https://www.econbiz.de/10011702207
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A social-cognitive model of consumer well-being : a longitudinal exploration of the role of the service organization
Tang, Chuanyi; Guo, Lin; Gopinath, Mahesh - In: Journal of service research : JSR 19 (2016) 3, pp. 307-321
Persistent link: https://www.econbiz.de/10011665429
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Conceptual underpinnings for transformative research in a service ecosystems context to resolve social issues : framework foundations and extensions
Finsterwalder, Jörg; Foote, Jeff; Nicholas, Graeme; … - In: The service industries journal 37 (2017) 11/12, pp. 766-782
Persistent link: https://www.econbiz.de/10011847856
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ZEW-Branchenreport : Ergebnisse der deutschen Innovationserhebung
Zentrum für Europäische Wirtschaftsforschung - Mannheim : [Zentrum für Europäische … - 2017-
Persistent link: https://www.econbiz.de/10011911225
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Upframing service design and innovation for research impact
Patrício, Lia; Gustafsson, Anders; Fisk, Raymond P. - In: Journal of service research : JSR 21 (2018) 1, pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
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In situ methodology : outlining a new direction for service research
Echeverri, Per - In: European review of service economics and management (2017) 1/3, pp. 77-103
Persistent link: https://www.econbiz.de/10011894349