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Rethinking value co-creation and loyalty in virtual travel communities : how and when they develop

Zhu, Tengteng; Zhang, Lu; Zeng, Chuhong; Liu, Xin - In: Journal of retailing and consumer services 69 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013401783

Inside China's automobile factories : the politics of labor and worker resistance

Zhang, Lu - 2015 - First published

Persistent link: https://www.econbiz.de/10013546917

Pet influencers on social media : the joint effect of message appeal and narrator

Zhang, Lu; Wei, Wei; Rathjens, Bobbie; Zheng, Yanyan - In: International journal of hospitality management 110 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014310684

Booth attractiveness : scale development and model testing from a mental budgeting perspective

Wang, Jingya; Wang, Yao-Chin; Zhang, Lu; Fu, Rachel J. C. - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1136-1160

Persistent link: https://www.econbiz.de/10014366186

The effects of unfulfilled preferential treatment and review dispersion on Airbnb guests' attitudes and behavior

Zheng, Xiaoyun; Zhang, Lu; Line, Nathaniel D.; Wei, Wei - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1244-1269

Persistent link: https://www.econbiz.de/10014366191

The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise

Zheng, Xiaoyun; Wang, Yao-Chin; Wei, Wei; Zhang, Lu; Huo, Da - In: Psychology & marketing 40 (2023) 11, pp. 2341-2354

Persistent link: https://www.econbiz.de/10014432405

Service security breaches : the impact of comparative optimism

Zhang, Lu; Wei, Wei; Hua, Nan - In: The service industries journal 42 (2022) 15/16, pp. 1190-1210

Persistent link: https://www.econbiz.de/10013466623

Do we love celebrity endorsers? : the joint impacts of consumers' need for status, celebrity’s star power and image congruence on celebrity endorsement effectiveness

Yang, Wan; Zhang, Lu; Wei, Wei; Yoo, Myongjee; … - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2183-2198

Persistent link: https://www.econbiz.de/10015053327

Incentive mechanisms and hedging effectiveness – an experimental study

Zhang, Lu; Wan, Difang; Wang, Wenhu; Shang, Chen; Wan, Fang - In: China Finance Review International 8 (2018) 3, pp. 332-352

Purpose: The purpose of this paper is to analyze the role of four different incentives in improving hedging effectiveness and propose an alternative regulatory mechanism for China’s futures market. Design/methodology/approach: The research method that this study uses is a laboratory...

Persistent link: https://www.econbiz.de/10012067118

Corporate social responsibility : the effect of need-for-status and fluency on consumers’ attitudes

Zhang, Lu; Yang, Wan; Zheng, Xiaoyun - In: International Journal of Contemporary Hospitality Management 30 (2018) 3, pp. 1492-1507

Purpose: The purpose of this study is to understand the joint effects of individuals’ need for status and processing fluency on customer attitudes toward hotels’ participation in corporate social responsibility (CSR) programs. Design/methodology/approach: This study uses a 2 (Need for...

Persistent link: https://www.econbiz.de/10012068972