Showing 21 - 30 of 40
Persistent link: https://www.econbiz.de/10001266857
Persistent link: https://www.econbiz.de/10001011991
Using the emerging technology of large-scale textual analysis, this study examines use of the term ‘customer satisfaction' and its variants in the annual reports issued by publicly-traded U.S. corporations and filed with the Securities and Exchange Commission as Form 10 K. We document the...
Persistent link: https://www.econbiz.de/10013026604
Persistent link: https://www.econbiz.de/10011609404
Persistent link: https://www.econbiz.de/10005326664
Persistent link: https://www.econbiz.de/10006609643
Persistent link: https://www.econbiz.de/10005927996
Persistent link: https://www.econbiz.de/10005987560
Persistent link: https://www.econbiz.de/10006901894
Persistent link: https://www.econbiz.de/10006644479