Increased competition, complex processes, rapid technological changes and unmatched business expectations, have all combined in such a way that organization are being expected to achieve more out of less. The traditional measurement system is finding it difficult to cope with the changing...

An educated society can bring up the desired changes for the acceleration of development pace. The state of Uttar Pradesh, one of the highest population states, has been witnessing a sea change in terms of technical as well as professional education. The government is promoting the private...

Performance of any organization is one of the mechanisms to gain people’s commitment towards achieving the stated objectives of the organization. Increased competition, rapid change, reduced resources and mounting employee expectations, have all combined in such as way that organization are...

This study reveals the importance and significance of the services sector in the development of the Indian economy. The changing Indian economic and demographic structure has led to changes in life style at a faster pace than economic growth. The demographic imbalance complicates the task of...

Increase competition, rapid change, reduced resources and mounting expectation, have all combined in such a way that organization are being expected to achieve more with less. In recent times, global corporations have launched large initiatives to leverage the global delivery of Business Process...

This study evaluates the performance of 29 Electricity Distribution Divisions (EDDs) of an Indian state – Uttarakhand – deploying Input oriented Data Envelopment Analysis (DEA). The results indicate that the performance of several EDDs is sub-optimal, suggesting the potential for cost...