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Mobile ethnography : a pioneering research approach for customer-centered destination management

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Zur innovativen Entwicklung von Tourismus-Dienstleistungen

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Key service innovation drivers in the tourism sector : empirical evidence and managerial implications

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The importance of human-related factors on service innovation and performance

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Social entrepreneurs : innovating rural tourism through the activism of service science

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Business co-creation for service innovation in the hospitality and tourism industry

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Mapping service innovation research in hospitality and tourism : an integrative bibliometric analysis and research agenda

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A critical review of technology-driven service innovation in hospitality and tourism : current discussions and future research agendas

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Exploring the effects of service innovation ambidexterity on service design in the tourism and hospitality industry

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