Zhang, Hongxia; Sun, Jin; Liu, Fang; G. Knight, John - In: European Journal of Marketing 48 (2014) 11/12, pp. 2105-2126
Purpose – This research aims to examine the use of emotional and rational advertising appeal regarding service options …/methodology/approach – Study 1 is a 2 (service type: restaurant vs dentist) × 2 (advertising appeal: emotional vs rational) between-subjects design … (advertising appeal: emotional vs rational) between-subjects design. In total, 84 MBA students were randomly assigned to each of …