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Factors affecting the cost of poor quality management in the South African manufacturing sector : structural equation modelling
Makhanya, Bheki B.S.; Nel, Hannelie; Pretorius, Jan … - In: International journal of learning and change : IJLC 14 (2022) 5/6, pp. 600-624
Persistent link: https://www.econbiz.de/10013419403
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A study of logistics service quality dimensions impacting customer satisfaction in instant food delivery : the Indian perspective
Khan, Mohd Ziyauddin - In: International journal of logistics economics and … 10 (2023) 2, pp. 109-123
Persistent link: https://www.econbiz.de/10014318411
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TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh; Gupta, Pardeep; Kumar, Vimal; Antony, Jiju - In: Total quality management & business excellence 34 (2023) 11/12, pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
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Transportation quality, customer satisfaction and financial performance
Teklay, Belaynesh; Dow, Kevin E.; Askarany, Davood; … - In: Advances in management accounting 34 (2022), pp. 63-82
Persistent link: https://www.econbiz.de/10014308858
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A partial least square structural equation modelling preliminary analysis on total quality management elements and environmental regulation and policy influencing organisational pe...
Muslim Diekola Akanmu; Ahmad Yusni Bahaudin; Roslan … - In: International journal of productivity and quality … 22 (2017) 1, pp. 60-81
Persistent link: https://www.econbiz.de/10011855871
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TQM practices and employees' role stressors
Ebrahimi, Zahra Fallah; Wei, Chong Chin; Rad, Reza Hosseini - In: International journal of quality & reliability management 31 (2014) 2, pp. 166-183
Persistent link: https://www.econbiz.de/10010250077
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Soft total quality management and lean manufacturing initiatives : model development through structural equation modelling
Amjad Khalili; Md Yusof Ismail; Karim, A. N. Mustafizul; … - In: International journal of productivity and quality … 23 (2018) 1, pp. 1-30
Persistent link: https://www.econbiz.de/10011861031
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Lean production supply chain management as driver towards enhancing product quality and business performance : case study of manufacturing companies in Malaysia
Agus, Arawati; Hajinoor, Mohd Shukri - In: International journal of quality & reliability management 29 (2012) 1, pp. 92-121
Persistent link: https://www.econbiz.de/10009490053
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A structural equation model of TQM, market orientation and service quality : evidence from a developing nation
Lam, Siew-yong; Lee, Voon-Hsien; Ooi, Keng-boon; … - In: Managing service quality : MSQ ; an international journal 22 (2012) 3, pp. 281-309
Persistent link: https://www.econbiz.de/10009562206
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Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon; Arumugam, Veeri; Lee, Voon-Hsien; Wooi, … - In: International journal of services, economics and management 4 (2012) 3, pp. 186-208
Persistent link: https://www.econbiz.de/10009675237