The purpose of this case study is to explore the topic of organizational culture and ultimately define the culture of HealthIA, a rapidly growing service organization operating in the hospitality industry. By collecting qualitative data through interviews and focus groups we aim to benchmark the...

Chapter 1: Changing Change -- Chapter 2: Architecting for Change -- Part 1: Bonus Feature—Whynde Kuehn (Guest Expert): Translating and Activating Change with Business -- Chapter 3: Planning Change -- Chapter 4: Understanding the Current State -- Part 2: Bonus Feature—NHS Case Study:...