Development activities are in crisis. Beneficiaries and clients are vocal in their demand for a higher level and better quality of participation in the development decision-making process. Development agencies are also questioning their own role and are concerned at the mixed results of...

Examines assistance to economic and social development as a problem in knowledge management (KM) and focuses on how the World Bank promotes developmental learning in developing countries. Since much of the knowledge about successful practices is tacit and local, the best model for knowledge...

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and formal discipline for organizational change and knowledge management. The book explains how organizations can use certain types of stories ("springboard"...

Purpose – Offers the concept that leadership narrative is the key to managing transformational innovation. Design/methodology/approach – The author has studied the leading innovation theorists and corporate innovation efforts. Findings – Transformational innovation is disruptive because it...

Purpose – As more and more firms grasp that narrative is central to addressing many of today's key leadership challenges – for example, articulating the risks and opportunities identified by strategic management tools like strategic plans, scenario analysis, and dilemma resolution – the...

Purpose – As firms once again come to see knowledge management as central to having an effective, efficient organization, executives should address the problem of how the firm can capture the promise of knowledge management while sidestepping the pitfalls. This article aims to offer steps to...

Purpose – Modern leaders need to encourage their organizations to thrive on innovation and embrace opportunities to do things differently. Based on the author's experience training executives, the paper aims to conclude that successful leaders inspire enthusiasm for change through...

Purpose – Because traditional hierarchical management is increasingly counterproductive in an environment of rapid change that requires continuous enterprise‐wide innovation, the paper aims to offer a radical alternative approach to management. Design/methodology/approach – By studying...