Purpose: The purpose of this paper is to explore the relationship between stress due to mistreatment by patients and caregivers’ own well-being indicators (anxiety, depression, and behavioral stress indicators). Based on predictions consistent with the job demands-resources model, it is...

This study aims to identify the negative consequences of extra-role behaviors, defined as positive behaviors beyond formal job descriptions that contribute to organizational effectiveness, also called “Organizational Citizenship Behaviors" (OCBs). Evidence about the dark side of OCBs was...