‘A common sense guide to treating the shareholder as a customer’ questions why companies generally do not treat shareholders as customers. The paper provides insight into questions that management can ask to learn about its shareholder base. It also presents various issues that should be...

This study adds to the earnings guidance debate by investigating whether quarterly guidance is related to two forms of earnings management: (1) benchmark beating and (2) accounting irregularities. Using a post-Regulation Fair Disclosure sample, I find that firms regularly issuing earnings...