Papaioannou, Theodoros; Rush, Howard; Bessant, John - In: Science and Public Policy 33 (2006) 2, pp. 91-102
Benchmarking has a long history in the management world. It first emerged in the private sector as an engineering tool and having passed through different stages of development, is now also a policy-making tool in the public sector. The paper argues that although typologies of benchmarks can be...
