The main objective of this article is to investigate the existence of configurations of information technology governance within organizations and to zoom in on their role in driving business value. This study proposes a research model that relies on the configurational theory in an attempt to...

Models on innovation, for the most part, do not include a comprehensive and end-to-end view. Most innovation policy attention seems to be focused on the capacity to innovate and on input factors such as R&D investment, scientific institutions, human resources and capital. Such inputs frequently...

Aligning IT to the business and consequently creating business value from IT receive a lot of attention and are high on the agenda in many organisations. Taking care of good alignment is a two-way responsibility that actually starts within the business. Each organisation should own a clear...

Purpose – This study aims to underline the role of information technology (IT) in adopting Balanced Scorecard (BSC) systems/initiatives in Bahrain. It seeks to highlight this role through comparing the IT‐related factors/requirements against the non‐IT‐related ones that contribute to the...

Purpose – To promote university education quality, performance measure indicators (PMIs) must be established. These indicators ensure the maintenance of university operating standards, encourage individual universities to work on inadequacies, and promote university competitiveness. The...

The logistical infrastructure of the supply chains of online and offline sales channels of suppliers have been historically often completely separate. In the growing mobile commerce market, customers interact with suppliers using multiple touch points in one overall stream of information and...

Purpose: We argue that the productive analyses of logistics alliances in the literature have led to a multitude of heterogeneous contributions. These should be consolidated and systematized in order to (a) synthesize the existing findings in a meaningful way and guide future research for...

Facing the dynamic field of warehouse logistics and the rising customer process demands combined with cost pressure then a constant change management and continuous, customer-oriented improvement process must take place in 3PL warehouse business. Hence technological change, especially in regards...