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Medical error reduction : the effect of employee satisfaction with organizational support
Lee, Donhee; Lee, Sang M.; Schniederjans, Marc J. - In: The service industries journal 31 (2011) 7/8, pp. 1311-1325
Persistent link: https://www.econbiz.de/10009154353
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Supply chain innovation and organizational performance in the healthcare industry
Lee, Sang M.; Lee, Donhee; Schniederjans, Marc J. - In: International journal of operations & production … 31 (2011) 11, pp. 1193-1214
Persistent link: https://www.econbiz.de/10009407595
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Supply chain innovation and organizational performance in the healthcare industry
Lee, Sang M.; Lee, DonHee; Schniederjans, Marc J. - In: International journal of operations & production … 31 (2011) 11, pp. 1193-1215
Persistent link: https://www.econbiz.de/10009342269
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Supply chain innovation and organizational performance in the healthcare industry
Lee, Sang M.; Lee, DonHee; Schniederjans, Marc J. - In: International Journal of Operations & Production Management 31 (2011) 11, pp. 1193-1214
Purpose – The purpose of this paper is to examine supply chain (SC) innovation for improving organisational performance in the healthcare industry. Design/methodology/approach – A research model is proposed which describes the impact of SC innovation, supplier cooperation, SC efficiency, and...
Persistent link: https://www.econbiz.de/10014790151
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Effects of innovation leadership and supply chain innovation on supply chain efficiency : focusing on hospital size
Yoon, Seong No; Lee, Donhee; Schniederjans, Marc J. - In: Technological forecasting & social change : an … 113 (2016) 2, pp. 412-421
Persistent link: https://www.econbiz.de/10011613255
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The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.; Lee, Donhee; Kang, Chang-yuil - In: The service industries journal 32 (2012) 1/2, pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
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Health-care quality management using the MBHCP excellence model
Lee, Sang M.; Lee, Donhee; Olson, David L. - In: Total quality management & business excellence : an … 24 (2013) 2, pp. 119-137
Persistent link: https://www.econbiz.de/10009723449
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Opportunities and challenges for contactless healthcare services in the post-COVID-19 era
Lee, Sang M.; Lee, Donhee - In: Technological forecasting & social change : an … 167 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012801714
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Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance
Lee, Sang M.; Lee, Donhee - In: Service business 16 (2022) 1, pp. 1-28
Persistent link: https://www.econbiz.de/10013172545
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Healthcare wearable devices : an analysis of key factors for continuous use intention
Lee, Sang M.; Lee, Donhee - In: Service business 14 (2020) 4, pp. 503-531
Persistent link: https://www.econbiz.de/10012417967