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Developing the dimensions of activities important to successful revenue management performance : an application of the lodging industry

Beck, Jeffrey; Knutson, Bonnie; Kim, Seung Hyun; Cha, JaeMin - In: International journal of revenue management : IJRM 4 (2010) 3/4, pp. 268-283

Persistent link: https://www.econbiz.de/10008746373

Developing the dimensions of activities important to successful revenue management performance : an application of the lodging industry

Beck, Jeffrey; Knutson, Bonnie; Kim, SeungHyun; Cha, JaeMin - In: International journal of revenue management : IJRM 4 (2010) 3/4, pp. 268-283

Persistent link: https://www.econbiz.de/10009888349

A longitudinal investigation to test the validity of the American customer satisfaction model in the US hotel industry

Kim, Seung Hyun; Cha, JaeMin; Singh, A. J.; Knutson, Bonnie - In: International journal of hospitality management 35 (2013), pp. 193-202

Persistent link: https://www.econbiz.de/10010225810

Evaluating proactive behavior in lodging revenue management

Becker, Jeffrey A.; Cha, JaeMin; Kim, Seung Hyun; … - In: International journal of contemporary hospitality management 26 (2014) 8, pp. 1364-1365

Persistent link: https://www.econbiz.de/10010467871

Evaluating proactive behavior in lodging revenue management

A. Beck, Jeffrey; Cha, JaeMin; Kim, SeungHyun; Knutson, … - In: International Journal of Contemporary Hospitality Management 26 (2014) 8, pp. 1364-1379

Purpose – The objective of this study was to confirm the dimensions of revenue managers’ proactive work behavior in the lodging setting and to examine the effect of organizational structure on the degree of proactivity in their work behavior. Design/methodology/approach – The data ( n =...

Persistent link: https://www.econbiz.de/10014764680

Development and testing of the Consumer Experience Index (CEI)

Kim, Seung Hyun; Cha, JaeMin; Knutson, Bonnie J.; Beck, … - In: Managing service quality : MSQ ; an international journal 21 (2011) 2, pp. 112-132

Persistent link: https://www.econbiz.de/10008988084

Effects of the size of the board of directors and board involvement in strategy on a private club's financial performance

Kim, Seung Hyun; Cha, JaeMin; Cichy, Ronald F.; Kim, Mi Ran - In: International journal of contemporary hospitality management 24 (2012) 1, pp. 7-25

Persistent link: https://www.econbiz.de/10009510241

Effects of social media on firm value for U.S. restaurant companies

Amblee, Naveen; Kim, Seung Hyun; Cha, JaeMin; Lee, Seoki - In: International journal of hospitality management 49 (2015), pp. 40-46

Persistent link: https://www.econbiz.de/10011377620

General managers' and chief operating officers' evaluations of private club boards of directors

Cha, JaeMin; Kim, Seung Hyun; Cichy, Ronald F.; Kim, Mi Ran - In: International journal of hospitality management 32 (2013), pp. 245-253

Persistent link: https://www.econbiz.de/10009718394

Commitment and volunteer-related outcomes among private club board and committee member volunteer leaders

Cha, JaeMin; Cichy, Ronald F.; Kim, Seung Hyun - In: Journal of hospitality & tourism research : JHTR ; the … 35 (2011) 3, pp. 308-333

Persistent link: https://www.econbiz.de/10009272015