Customer relationship, work relationship and impact of managerial practices on employees' well being need to be studied as a whole. Customer service employees' management are focused on cost and efficiency, so human resource practices need to be investigated. Qualitative research led within 5...

This study explored status quo, need and development chances of Bank Robbery Prevention and Crisis Intervention in the field of strain and stress. From the affected point of view the handling with symptoms of Acute Stress Disorder up to Post Traumatic Stress Disorder is crucial. For that the...

The goal of the article is to present a case study in rail maintenance. This case study describes the consequences of an organizational change (the implementation of lean production) on health at work and absenteeism. This organizational change was followed by a surge of MSDS and absenteeism....

To examine the influence of working hours on employees' satisfaction, this article uses a large, representative set of panel data from German households (GSOEP). The results show that high working hours and overtime in general do not lead to decreased satisfaction. Rather, increasing working...

The persistency of the glass ceiling in French organizations is produced by the accumulation of societal and organizational resistances (structure effect) and of relational bias. It hampers, limits and delays women’s professional insertion and career advancement. These barriers create some...

Adopting a neo-structural perspective (Moore, 1990; Ibarra, 1995; Burt, 1995, 1998; Lin, 1995; Lazega, 2011, 2012), the present paper investigates the societal and organizational resistances (structural effect) and the relational biases (networking effect) hindering the professional advancement of...

Dans le premier d'une série de trois articles, l'auteur fait un bilan de l'état de santé des cadres de direction masculins. Ce bilan, établi à partir des données occidentales disponibles, démontre que les cadres de direction jouissent d'un état de santé supérieur à celui de la plupart...

Work motivation was and remained a "hot topic" for management and organizational behavior studies, as well as a major concern for practice of Human Resource Management. While such studies have evidenced a lot of factors of intrinsic and extrinsic motivation having different influences on...

The purpose of this paper is to identify the level of project organisational culture in Slovenian enterprises and the impact of that culture on team motivation and project execution compared with monetary rewards for finalising projects in time and within budget. The research showed a high level...